Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ashley Sakelariou

Coquitlam,BC

Summary

Energetic and motivated Account Manager with experience in customer service and sales. Passionate and skilled in building customer relationships and ensuring that every interaction with clients meets and exceeds their expectation with strong communication and interpersonal skills.

Overview

16
16
years of professional experience

Work History

Account Manager

Sunrise Medical
09.2021 - Current
  • Meeting and exceeding sales quotas. Last year I won a silver award as I was 7% over plan and this year I am trending at 11% over plan.
  • Currently representing 12 different products lines for all of BC.
  • Providing on going education to referral sources and supplier base.
  • Developed strong relationships with dealers through excellent interpersonal skills and consistent follow ups.
  • Maintaining an equipment sample account.
  • Over night travel when needed.
  • Attending trade shows for networking.

Sales Representative

Motion Cares
08.2019 - 09.2021
  • Meeting with clients and therapists to discuss what kind of equipment would help with the clients needs and bringing different options to trial with them.
  • Making sure the client is satisfied by addressing concerns promptly and providing exceptional service.
  • Attending trade shows to maintain up to date knowledge and network within the industry.
  • Weekly training sessions with different manufacture's to ensure I maintain up to date industry knowledge.
  • Having to use tools ona regular basis to adjust or install parts on clients equipment to ensure safety and make the client as comfortable as possible.

Client Services Administrator

Motion Cares
06.2014 - 08.2019
  • Spearhead regional systems training support for end to end NAV implementation across Canada.
  • Training and on-boarding new staff members and setting them up for success.
  • Prepare accurate and timely quotes and orders.
  • Conduct follow up calls with clients to ensure 100% satisfaction.
  • Invoicing and following up on accounts receivable.
  • Weekly bank drops for all cash and cheques.
  • Inside sales support for retail customers.

Waitress

Whitespot
03.2008 - 08.2014
  • Warmly greet guests, making customers aware of daily specials, taking orders and insuring all special and allergy concerns were met.
  • Training new staff members and helping the rest of the staff when needed.

Education

Dental Reception Coordinator Certificate - Dental Assisting

Vancouver Community College
Vancouver, BC
06.2012

Skills

  • Customer Focused
  • Reliable
  • Account Development
  • Efficient

Affiliations

  • Fitness - It is very important to me to do somthing active everyday. From the gym, kickboxing or hiking.
  • International Travel - I make it a priority to go somewhere new every year.
  • Family - I have a very big family and we are all very close so spending time with them is very important to me.

Timeline

Account Manager

Sunrise Medical
09.2021 - Current

Sales Representative

Motion Cares
08.2019 - 09.2021

Client Services Administrator

Motion Cares
06.2014 - 08.2019

Waitress

Whitespot
03.2008 - 08.2014

Dental Reception Coordinator Certificate - Dental Assisting

Vancouver Community College

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Ashley Sakelariou