Ashley Rorabaugh
San Francisco
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and cash handling at Steve's Sports Store. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in data entry and maintaining organized environments, consistently achieving operational efficiency and fostering positive customer relationships.
Overview
24
24
years of professional experience
Work History
Clerk
Steve's' Sports Store
01.2017 - 03.2019
- Processed customer transactions accurately and efficiently at point-of-sale systems.
- Assisted in inventory management, ensuring stock levels met demand and minimized discrepancies.
- Maintained organized product displays to enhance customer engagement and sales potential.
- Responded promptly to customer inquiries, providing knowledgeable assistance and fostering positive relationships.
- Implemented best practices for maintaining cleanliness and organization within the retail environment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Cashier
Kmart
03.2002 - 10.2002
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances throughout shifts.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Welcomed customers and helped determine their needs.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
Pizza Shop Assistant
Papa Murphy's Pizza, BRENCAM Franchise
10.2001 - 02.2002
- Assisted in preparation of fresh ingredients for pizza and side items.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of workstations to meet health standards.
- Collaborated with team members to fulfill high-volume orders efficiently.
Restaurant Team Member
Papa Johns Pizza
07.1999 - 05.2000
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Prepared and assembled menu items according to company standards for quality and presentation.
- Maintained cleanliness and organization in food preparation areas, ensuring compliance with health regulations.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
Cashier-Cook
Weinersnitzel
08.1996 - 04.1999
- Processed customer transactions accurately using point-of-sale system.
- Maintained clean and organized work environment to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints efficiently to ensure satisfaction.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Assistant Caterer
Eurest Catering Services
05.1995 - 09.1995
- Coordinated event logistics, ensuring timely delivery of catering supplies and equipment.
- Assisted in menu planning, incorporating seasonal ingredients and dietary preferences.
- Supported team in maintaining high standards of food safety and hygiene practices.
- Trained new staff on catering procedures and customer service excellence.
Education
GED -
Calla High School
Manteca, CA05-2000
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Multitasking Abilities
- Data entry
Timeline
Clerk
Steve's' Sports Store
01.2017 - 03.2019
Cashier
Kmart
03.2002 - 10.2002
Pizza Shop Assistant
Papa Murphy's Pizza, BRENCAM Franchise
10.2001 - 02.2002
Restaurant Team Member
Papa Johns Pizza
07.1999 - 05.2000
Cashier-Cook
Weinersnitzel
08.1996 - 04.1999
Assistant Caterer
Eurest Catering Services
05.1995 - 09.1995
GED -
Calla High School