Ashley Rojas
Anaheim
Summary
Detail-oriented professional with expertise in precision assembly and quality assurance. Proven experience in managing tasks and resolving issues while fostering effective communication and teamwork. Strong background in customer service and sales strategies, with a commitment to operational efficiency. Proficient in training junior employees to enhance performance and productivity.
Overview
4
4
years of professional experience
Work History
Cashier
United Pacific (rocket)
Anaheim
09.2025 - Current
- Processed customer transactions accurately and efficiently at busy retail location.
- Managed cash register operations, including handling cash and credit transactions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with product inquiries, enhancing their shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints professionally, resolving issues to ensure customer satisfaction.
- Educated customers about promotions and loyalty programs, increasing participation.
- Monitored inventory levels and restocked merchandise on the sales floor.
- Stocked shelves with merchandise on the sales floor.
- Trained new team members in cash register operation, stock procedures, and customer services.
Assembler
Hartwell
01.2023 - 04.2023
- Assembled aerospace components according to specifications, ensuring compliance with industry standards.
- Operated specialized tools and equipment for aerospace assembly, enhancing assembly accuracy and efficiency.
- Utilized drills, pliers, calipers, and micrometers to achieve precise assembly and alignment of components.
- Attentive to detail, ensuring precise alignment of parts.
- Experienced in troubleshooting and resolving assembly issues.
- Knowledgeable in quality control procedures and industry standards.
- Familiar with aerospace materials, including metals, composites, and alloys.
Receptionist
printplug
Anaheim
05.2022 - 12.2022
- Greeted clients and visitors, establishing a welcoming atmosphere that enhanced their experience.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed phone inquiries, directing calls to appropriate staff members efficiently.
- Scheduled appointments and meetings, coordinating calendars for smooth operations.
- Delivered exceptional customer service while engaging with internal and external customers, fostering positive relationships.
- Assisted with document preparation and filing to support office organization.
- Updated and recorded customer or client information, ensuring accurate account management and facilitating smooth communications.
- Maintained office supplies inventory, ensuring necessary materials were always available.
Education
High School Diploma -
Fullerton Union Highschool
Fullerton05-2022
Skills
- Customer service
- Client relations
- Visitor inquiries
- Customer support
- Data entry
- Efficiency
- Precision
- Attention to Detail
- Multitasking
- Teamwork
- Clear communication
- Communication skills
- Service excellence
Languages
English
Full Professional
Spanish
Professional
voluntary work
- Snack shack for girls softball team ages ages 9-11
- volunteered with the special needs students at the elementary would play with them games
- Baby sitter for family and friends when needed
- reading buddies
Timeline
Cashier
United Pacific (rocket)
09.2025 - Current
Assembler
Hartwell
01.2023 - 04.2023
Receptionist
printplug
05.2022 - 12.2022
High School Diploma -
Fullerton Union Highschool