Ashley Rojas
Westlake
Summary
Qualified Security Guard with experience maintaining safety for campus grounds, grocery stores public buildings, facilities & etc. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
25
25
years of professional experience
2021
2021
years of post-secondary education
Work History
Security Guard
Allied Universal Security Services
Los Angeles
06.2023 - Current
- Worked security at multiple locations from grocery stores, Starbucks , section 8 building, rooftop bar security at a hotel etc,
- Most important role is to observe and report incidents to client and supervisor to ensure safety of all
- Constantly do patrols through out the property we are assigned to work
- Ensure safety at all times
- Ensure policy’s at locations we are given
- Always greet guests with a smile and positive attitude at all times
- Always be & look presentable
- Have good communication skills to be able to communicate with fellow colleagues and guest
- Always be available to help others and
- Always be on time to communicate with the guard you are relieving for and handovers of the day
Retail Sales Associate
UNIQLO
Los Angeles
08.2021 - 12.2021
- Stock sales floor with merchandise
- Greet guest on the floor as they come in and as they leave with positive attitude
- Always smile
- Also was in fitting rooms helping guest find the right fit
- Make guest experience helpful at the store by always asking if there’s anything in particular we can help them with from merchandise to size
- Always organize all shelf’s to ensure cleanliness and stock
Cashier , Cook
Taco Bell
Los Angeles
06.2020 - 12.2021
- As a cashier I had to deliver quick and easy service to all customers
- Always greet customers with positive attitude, make sure change was given properly.
- As a cook make sure cleanliness was always first
- Make hot and cold items as described fast and efficiently
Cashier, guest service
Target
Los Angeles
01.2001 - 09.2021
- At guest service dealing with customers returns and exchanges we have to make sure to deliver the best customer service we can and be able to help them wether it’s a return or exchange and or get help from higher management
- Always be professional and helpful
- Be able to explain the return and exchange policy’s
- At the end always make sure guest / customers leave happy with return or exchanges or by all means any help or questions they have
Education
Miguel Contreras Learning Complex
Los Angeles, CASkills
- Incident reporting
- Safety procedures
- Surveillance techniques
- Emergency response
- Communication skills
- Bilingual English / Spanish
- Adaptability
- Leadership
- Problem solving
- Attention to detail
- Teamwork
- Customer service
- Organized
- Time management
- Work ethic
Languages
Spanish
Professional
English
Full Professional
Timeline
Security Guard
Allied Universal Security Services
06.2023 - Current
Retail Sales Associate
UNIQLO
08.2021 - 12.2021
Cashier , Cook
Taco Bell
06.2020 - 12.2021
Cashier, guest service
Target
01.2001 - 09.2021
Miguel Contreras Learning Complex
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