Ashley Robinson
Summary
Reliable server with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Overview
6
6
years of professional experience
Work History
Independent Insurance Agent
World Financial Group Wfg
02.2025 - Current
- Built strong client relationships through effective communication and personalized insurance solutions.
- Conducted thorough needs assessments to identify appropriate insurance products for clients.
- Provided ongoing support to clients by addressing inquiries and resolving issues promptly.
- Educated clients on various insurance options, enhancing their understanding of coverage benefits.
Server
Copacabana
12.2022 - 01.2025
- Provided exceptional customer service by attentively addressing guest needs and preferences.
- Ensured accurate order taking and delivery, enhancing overall dining experience.
- Collaborated with kitchen staff to facilitate timely food preparation and service.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
Server
CIMA Enoteca
10.2019 - 04.2022
- Adapted quickly to changes in menu items and daily specials to inform guests effectively.
- Managed cash register operations, ensuring precise transactions and balancing at end of shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Collage Diploma - Law And Security
Mohawk College
Hamilton, ONLLQP License - Finance
Oliver's Learning
Mississauga, ON02-2025
College Diploma - Massage Therapy
Trillium College
St. Catharines, ON09-2019
Skills
- Customer satisfaction
- Guest service
- Detail-oriented
- Service prioritization
- Dining area maintenance
- Menu recommendations
- Order taking
Languages
English
Timeline
Independent Insurance Agent
World Financial Group Wfg
02.2025 - Current
Server
Copacabana
12.2022 - 01.2025
Server
CIMA Enoteca
10.2019 - 04.2022
Collage Diploma - Law And Security
Mohawk College
LLQP License - Finance
Oliver's Learning
College Diploma - Massage Therapy
Trillium College
Smart Serve Certified
Responsible for smart alcohol service.
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