ASHLEY QUAN
Vancouver
Summary
A self-motivated, hardworking student who excels in various areas and is dedicated to leading a balanced lifestyle. Experienced in all aspects of customer service and hospitality. Committed to creating meaningful engagements with customers while efficiently maintaining daily operations. Will leverage proven success and experience in future endeavors.
Overview
1
1
year of professional experience
Work History
Server Assistant
Earls Kitchen + Bar
06.2024 - 08.2024
- Supported servers by promptly clearing tables, resetting dining areas, and maintaining an organized environment to enhance the dining experience
- Assisted with food and beverage delivery to tables, ensuring accuracy and timeliness of orders to maintain high customer satisfaction
- Maintained compliance with health and safety standards by consistently sanitizing workstations and dining areas
Sales Associate
Aerie
02.2023 - 08.2024
- Delivered exceptional customer service by assisting shoppers in selecting merchandise, providing product recommendations, and addressing inquiries to create a positive shopping experience
- Maintained visually appealing store displays by organizing merchandise, restocking shelves, and adhering company visual merchandising standards
- Worked collaboratively with team members to reach daily sales targets
Restaurant Hostess
Burgoo
06.2023 - 08.2023
- Maintained a reservation system and effectively managed waitlists during peak hours, minimizing wait times and optimizing table turnover
- Upheld cleanliness and presentation standards at the host station and dining areas, contributing to the overall guest experience
- Communicated with servers, kitchen staff, and management to facilitate seamless service and accommodate guest needs or special requests
Education
Bachelor of Science (B.S.) - Biology Candidate
Queen's University
Kingston, ON05.2027
Skills
- Customer Service Experience
- Effective Communication Skills
- Multitasking and Organizational Abilities
- Teamwork and Collaboration
- Problem-Solving Skills
Timeline
Server Assistant
Earls Kitchen + Bar
06.2024 - 08.2024
Restaurant Hostess
Burgoo
06.2023 - 08.2023
Sales Associate
Aerie
02.2023 - 08.2024
Bachelor of Science (B.S.) - Biology Candidate
Queen's University
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