Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Pham

Laguna Niguel

Summary

Reliable and dedicated overachiever highly trained in customer service with a proven track record of achievements focused on teamwork and high expectations to deliver excellent results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
11.2022 - 08.2024
  • Improved the "WOW" customer experience by providing friendly and efficient service at the register and throughout the store.
  • Became familiar with products to answer questions and make suggestions.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Wrote orders and participated in remerchandising for sections to implement kaizen.

CAVA

Shaline Thomas
02.2022 - 07.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Assistant Swim Coach

Irvine Swim League
05.2018 - 08.2021
  • Adapted teaching strategies to match developmental age and abilities of students.
  • Guided students through different swimming strokes and strategies to increase stamina.
  • Upheld optimal safety protocols, responded to emergencies and completed related paperwork for notable incidents and accidents.
  • Cleaned and organized pool area, locker rooms and other common spaces each day.

TINET Tutoring

Irvine Unified School District
01.2021 - 05.2021
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.

Education

History

University of California, Los Angeles
Los Angeles, CA
06-2026

Associate of Arts - History

Irvine Valley College
Irvine, CA
06-2024

High School Diploma -

Portola High School
Irvine, CA
06.2022

Skills

  • Punctuality
  • Customer Service
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Problem Solving
  • Active Listening
  • Dependable and Responsible
  • Time Management

Certification

  • CPR Certification - (2021-present)
  • First Aid Certification - (2021-present)
  • Abuse Training (2021-present)

Timeline

Crew Member

Trader Joe's
11.2022 - 08.2024

CAVA

Shaline Thomas
02.2022 - 07.2022

TINET Tutoring

Irvine Unified School District
01.2021 - 05.2021

Assistant Swim Coach

Irvine Swim League
05.2018 - 08.2021

History

University of California, Los Angeles

Associate of Arts - History

Irvine Valley College

High School Diploma -

Portola High School

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Ashley Pham