Summary
Overview
Work History
Education
Skills
Recentexperience
Volunteer Experience
References
Technicalandprofessionalattributes
Languages
Timeline
Generic

ASHLEY PETERSON

Edmonton,Canada

Summary

Professional and adaptable administrative professional with strong track record in office management, scheduling, and communication. Skilled in coordinating tasks, managing calendars, and streamlining office operations to enhance productivity. Reliable team player who excels in dynamic environments and ensures smooth workflow. Known for effective problem-solving, organizational skills, and commitment to achieving results.

Overview

13
13
years of professional experience

Work History

Business Administrator

Score (Canada) LTD
03.2024 - Current
  • Collaborated with internal departments on intercompany billing reconciliation efforts, resolving discrepancies efficiently.
  • Matched purchase orders with invoices and recorded necessary information.
  • Track all employee vacation, sick days, and unpaid leave
  • Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
  • Ensured timely approval of invoices by monitoring outstanding items and following up with approvers as needed.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Supported coordination of benefits open enrollment activities and process.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

HSE Administrator

Score (Canada) LTD
07.2023 - 03.2024
  • Maintained personnel records and updated internal databases to support document management.
  • Contributed significantly towards achieving company''s HSE goals by consistently monitoring project progress.
  • Performed routine audits on safety equipment and procedures to verify ongoing effectiveness.
  • Provided guidance on proper disposal methods for hazardous materials, minimizing environmental impact.
  • Enhanced workplace safety by conducting regular hazard assessments and implementing corrective actions.
  • Developed strong relationships with cross-functional teams, fostering collaboration on HSE matters.
  • Assisted in the development of HSE policies and procedures for improved compliance with industry standards.

Dental Administration/ Receptionist/ Acting Manager

ABC Dental Care Windermere
08.2019 - 07.2023
  • Reduced missed appointments with timely reminder calls and follow-up communications.
  • Ensured strict adherence to HIPAA regulations by maintaining secure storage of confidential patient information.
  • Increased dental practice revenue by monitoring insurance claims and pursuing reimbursements.
  • Conducted regular audits of patient files to ensure accuracy and completeness, updating records as necessary to maintain compliance with industry standards and regulations.
  • Served as liaison between providers at the dental practice, effectively handling communication among dentists, hygienists, and dental assistants.
  • Optimized office efficiency by creating streamlined procedures for managing daily tasks such as appointment scheduling and patient record updates.
  • Maintained accurate inventory levels of dental supplies, placing orders when necessary to avoid stock shortages or costly last-minute purchases.
  • Managed accounts receivable by diligently tracking outstanding balances and coordinating payment plans when necessary.

Dental Administration (Temp)

SHERWOOD PARK SMILES DENTAL GROUP
01.2019 - 08.2019
  • Work with Dentrix Software walking patients out and booking all treatments
  • Answer multiple telephone lines and book appointments for doctor and hygienist

Dental Administrator

CARE DENTAL
01.2012 - 01.2015
  • Reduced missed appointments with timely reminder calls and follow-up communications.
  • Streamlined patient scheduling by implementing an efficient online booking system.
  • Served as liaison between providers at the dental practice, effectively handling communication among dentists, hygienists, and dental assistants.
  • Supported dentists in providing quality care through effective management of patient records and treatment plans.
  • Improved office organization and workflow through the development of effective filing systems.
  • Enhanced patient satisfaction by promptly addressing concerns and resolving billing issues.

Education

High School Diploma -

Battle River School Division #31
Camrose, AB

Medical Office Assistant -

Robertson College
Edmonton, AB
05-2016

Building Services Worker -

Lethbridge College
Lethbridge, AB
08-2019

Food Safety Course -

Compass Canada
01.2019

Skills

  • Microsoft Office Suite
  • Executive support
  • Eye for detail
  • Team collaboration
  • Effective communication
  • Schedule management
  • Time management
  • Work Planning and Prioritization
  • Planning and prioritization
  • Company event coordination

Recentexperience

  • Business Administrator, Score (Canada) LTD, Edmonton, AB, 03/01/24, Present, Support management with day-to-day business needs, New employee inductions; including onboarding, input employee information in HR software, Coordinate travel and accommodation for management team and expat workers., Maintaining and tracking all company owned vehicles for workshop and sites., Coordinate with HSEQ and HR Team members., Book all required training for site access in a timely manor., Post invoices to client sites including OpenInvoice, Cortex, Fieldglass, Procurement of Material/Subcontractors Services including raising purchase orders, Tracking accounts payable, Track all employee vacation, sick days, and unpaid leave., Member of the Social Committee
  • HSE Administrator, Score (Canada) LTD, Edmonton, AB, 07/01/23, 03/01/24, Booking and organizing all employee training, Onboarding employees with site requirements, ensuring Training Register is up to date., Monthly shop/office audits, Conduct HSE morning meetings with shop personnel, Signing in all contractors and issuing visitor passes., Create PO’s, order workshop PPE and office supplies as requested., Weekly HSE audit for START Cards, JFLA, ISL, AIMS, Create and issue Safety Bulletins and Toolbox Talks, File hard copies and electronically in Teams
  • Dental Administration/ Receptionist/ Acting Manager, ABC Dental Care Windermere, Edmonton, AB, 08/01/19, 07/01/23, Work with Cleardent software walking patients out and booking all treatments., Answer multiple telephone lines and book appointments for doctor and hygienist., Responsible for closing office and balancing large amounts of money and machine transactions., Act as a liaison with insurance companies on behalf of patients, Responsible for confirmations through email and booking emergencies, Responsible for all AR and AP, Responsible for event coordination, Ensure safety and compliance with the Alberta Dental Association, Responsible for ordering all supplies and tracking inventory
  • Dental Administration (Temp), Sherwood Park Smiles Dental Group, Sherwood Park, AB, 01/01/19, 08/01/19, Work with Dentrix Software walking patients out and booking all treatments., Answer multiple telephone lines and book appointments for doctor and hygienist.

Volunteer Experience

  • Cleaner/Maintenance, Lethbridge, AB, Provided general cleaning services in government buildings (washrooms, mopping, dusting, etc)
  • Volunteer, Royal Bank Cup, Camrose, AB, Provided information about various activities pertaining to the community and the games

References

Available Upon Request

Technicalandprofessionalattributes

  • Excellent organizational skills, able to multi-task with ease
  • Work well in a fast-paced environment where I have a variety of responsibilities.
  • Pay close attention to detail, and value accuracy.
  • Responsible and trustworthy, experience as acting manager.
  • Highly motivated, and more than willing to take initiative in any task.
  • Proactive and flexible approach to workload management
  • Effective and efficient time management, able to manage multiple deadlines.

Languages

English
Native or Bilingual

Timeline

Business Administrator

Score (Canada) LTD
03.2024 - Current

HSE Administrator

Score (Canada) LTD
07.2023 - 03.2024

Dental Administration/ Receptionist/ Acting Manager

ABC Dental Care Windermere
08.2019 - 07.2023

Dental Administration (Temp)

SHERWOOD PARK SMILES DENTAL GROUP
01.2019 - 08.2019

Dental Administrator

CARE DENTAL
01.2012 - 01.2015

Food Safety Course -

Compass Canada

High School Diploma -

Battle River School Division #31

Medical Office Assistant -

Robertson College

Building Services Worker -

Lethbridge College
ASHLEY PETERSON