Ashley Perez
Oakdale
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
CosmoProf
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
No Degree - Cosmetologist ( NOT LICENSED
North Adrian’s College Beauty
Modesto, CA12-2022
Skills
- client communication
- customer service
- Punctuality and Reliability
- Upselling or suggesting products
- organization
- creativity
Languages
English
Full Professional
Timeline
Sales Associate
CosmoProf
10.2022 - Current
No Degree - Cosmetologist ( NOT LICENSED
North Adrian’s College Beauty
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