Summary
Overview
Work History
Education
Timeline
Generic

Ashley Paisley

Kingston

Summary

Personal Profile 13 years’ work experience providing administrative / clerical support to a range of professionals, including physicians, Allied Health and lawyers received a College diploma in General and Medical Office Administration in 2010 Experience handling confidential and sensitive information Strong proficiency using computer software (MS Office Applications, PCS, AS400, PC Law, Microsoft Office (Word, Excel, Powerpoint, Outlook), and general office equipment Ability to consistently and accurately type 50 wpm Excellent organizational skills, with ability to multi-task, set priorities appropriately and respond to time sensitive needs in a fast- paced environment Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully with all types of people

Overview

14
14
years of professional experience

Work History

Medical Secretary

Kingston Health Sciences Centre
01.2022 - Current
  • Provide secretarial support to assigned Physicians, e.g
  • Office coordination, administrative tasks, general correspondence, dictatyping, medical summaries for insurance companies, ODB letters, filing, conference planning and notes, and meeting coordination
  • Schedule appointments for clinic visits and chemotherapy treatments and notify patients of any changes (if applicable)
  • Prepare charts for assigned clinics to ensure consultation notes and diagnostic test results are available
  • Book diagnostic tests in the hospital and at other facilities, e.g
  • Ultrasound, MRI, CT scan, pulmonary function tests
  • Request radiological films from external facilities as required
  • Respond to telephone enquiries from patients, families, health care professionals, determine the nature of the query and re-direct accordingly
  • Transcribe physician orders in accordance with policy and procedure
  • Arrange for porter services and external patient transportation when required
  • Arrange admissions to hospital, outpatient procedures, and obtain test results as required
  • Record, monitor and report patient flow data electronically and follow-up as directed
  • Schedule and confirm appointment bookings and tests for patients
  • Coordinate and confirm appointments and meeting schedules between physicians, patients and staff as required
  • Ensure that patient charts, records and data are prepared and recorded
  • Process physician(s) orders according to Policies and Practices.

Unit Clerk

Kingston Health Sciences Centre
01.2017 - 01.2022
  • Assist patients, visitors, and health care teams by providing requested information or directing them to the appropriate information source
  • Answer telephone and nurse call system, relaying messages promptly and efficiently
  • Transcribe Physician’s Orders, including orders for treatment and medications
  • Implements orders for consultation requests, and for laboratory and diagnostic examinations
  • Coordinates the transportation of patients, specimens, and materials necessary for patient care
  • Prepare and/or complete necessary documentation for admission, transfer, discharge, or death of a patient
  • Assemble new charts, replenish forms on patients’ charts as required, check current and closed charts for completeness
  • Organize and distribute laboratory and test reports to appropriate charts

Legal Assistant

Wilson Good Elliott, Nelson
01.2013 - 01.2016
  • Answering telephone calls using switchboard, appropriately directing inquiries and checking firm voicemail
  • Greeting clients upon arrival and photocopying identification
  • Telephone and email communication with clients, government agencies, real estate agents and other law firms
  • File opening using data entry software (PC Law)
  • Maintaining and organizing files, using various types of software including Microsoft Word, Outlook, and Word Perfect
  • Responsible for handling firm cash and cheques and making deposits at all banks on strict timelines
  • Sorting and distributing incoming mail, preparing envelopes, labels and postage for all outgoing mail, arranging for courier deliveries
  • Other duties as assigned by lawyers and law clerks

Medical Administration Assistant

Millhaven Institution
01.2010 - 01.2013
  • Created health care files for offenders entering the Millhaven Assessment Unit
  • Performed data entry for all medical referrals and listings for future urgent and non-urgent clinics
  • Prepared and maintained daily spreadsheets in a timely manner to be used by nurses and physicians
  • Organized and filed all incoming information related to the health of offenders, such as laboratory results, consultations, and medical records
  • Arranged and coordinated the transfer of medical files
  • Coordinated monthly Mental Health Team Conferences and recorded/typed up minutes for distribution

Education

Medical Administration Diploma -

Kingston Learning Centre
Kingston, ON
2010

diploma - General Office Administration, on Medical Administration

Secondary School
2005

Regiopolis Notre Dame Catholic High School
Kingston, ON

Timeline

Medical Secretary

Kingston Health Sciences Centre
01.2022 - Current

Unit Clerk

Kingston Health Sciences Centre
01.2017 - 01.2022

Legal Assistant

Wilson Good Elliott, Nelson
01.2013 - 01.2016

Medical Administration Assistant

Millhaven Institution
01.2010 - 01.2013

Medical Administration Diploma -

Kingston Learning Centre

diploma - General Office Administration, on Medical Administration

Secondary School

Regiopolis Notre Dame Catholic High School
Ashley Paisley