Ashley Padilla
Chula Vista
Summary
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Excelling in strategic sales management and coaching, while fostering a positive team environment. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Overview
7
7
years of professional experience
Work History
Retail Store Manager
T-Mobile
12.2020 - Current
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Boosted employee retention rates by fostering a positive work environment, and providing growth opportunities.
- Managed inventory control, cash control, and store opening and closing procedures.
Retail Assistant Manager
Tmobile
12.2019 - 11.2020
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment.
- Boosted sales performance with strategic merchandising plans and promotional displays.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Retail Sales Associate
T-Mobile
09.2018 - 11.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
No Degree - Accounting And Finance
Southwestern College
Chula Vista, CAHigh School Diploma -
San Ysidro High School
San YsidroSkills
- Strategic Sales Management
- Multi-Tasking & Time Management
- Sales Enhancement & Optimization
- Sales Floor Coordination & Leadership
- Team Coaching and Mentoring
- Strategic Business Development
- Performance Analysis & Reporting
- Process Improvement
- Customer Relationship Management
Accomplishments
- President's Club Winner
- Developed and implemented a 30/60/90 day program that resulted in the promotion of 4 retail assistants within 12 months.
- Oversaw a high volume retail location and achieved a $6 year-over-year increase in revenue per traffic through strategic operational improvements
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Store Manager
T-Mobile
12.2020 - Current
Retail Assistant Manager
Tmobile
12.2019 - 11.2020
Retail Sales Associate
T-Mobile
09.2018 - 11.2019
No Degree - Accounting And Finance
Southwestern College
High School Diploma -
San Ysidro High School
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