Ashley O'Toole
Grande Prairie
Summary
Organized and dependable candidate seeking full-time employment. Successful at managing multiple priorities, and a willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Red Seal Parts Technician
Calfrac Well Services Official
08.2022 - Current
- Reduced downtime in the shop by maintaining accurate stock levels of essential parts by ordering from catalogs and vendor websites
- Established strong relationships with suppliers, fostering a reliable network for timely delivery of orders.
- Assisting mechanics with their parts and material requests
- Performing inventory counts multiple times per year
- Filling field requests from supervisors and mechanics
- Located and moved stock of products to pallets or crates to prepare for shipment and storage with forklift
- Improved overall efficiency by cross-referencing multiple supplier catalogs when sourcing hard-to-find parts.
Parts Technician
Pats Auto Supply
06.2020 - 08.2022
- Examine returned parts for defects and exchange defective parts or refunded money.
- Meet customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Maintain positive energy and enthusiasm in fast-paced environment.
- Offer friendly and efficient service to customers, handle challenging situations with ease.
- Demonstrate respect, friendliness and willingness to help wherever needed.
Counter Person
Wolseley Mechanical
10.2018 - 03.2020
- Answered questions from customers regarding plumbing materials and products.
- Assisted plumbers with their daily orders via in person and phone
- Received and put away inventory in multiple locations.
- Contacted company product rep's to gather requested information.
Parts Technician
Grande Prairie Nissan
07.2017 - 10.2018
- Greeted and assisted customers with parts needs via in person and over the phone.
- Processed and organized warranty claims.
- Communicated with the Service Department to fulfill and complete work orders and quotes.
- Receive daily shipments and put away inventory.
- Prepare parts to ship to required destinations.
Receptionist
Grande Prairie Nissan
08.2016 - 07.2017
- Greeted incoming customers and provided friendly, knowledgeable assistance.
- Kept reception area and showroom clean and neat to give customers positive first impression.
- Confirmed appointments, communicated with customers
- Answered main telephone system and directed calls.
- Sorted, received and distributed mail correspondence between departments.
- Assisted accounting department with data entry.
Hotshot/Pilot Car Driver
Kinetic Transport
10.2013 - 03.2016
- Picked up and delivered goods and products to customers in various locations and cities.
- Inspected vehicle before and after trips to identify maintenance needs.
- Pilot large loads to various locations.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Red Seal Parts Technician -
Northwestern Polytechnic
Grande Prairie, AB12.2023
High School Diploma -
Peace Wapiti Academy
Grande Prairie, AB05.2005
Skills
- Able to grasp new concepts quickly
- Excellent customer service
- Positive and friendly attitude
- Reliable and trustworthy
- Great communication
- Time management
Additional Information
References
Available upon request
Timeline
Red Seal Parts Technician
Calfrac Well Services Official
08.2022 - Current
Parts Technician
Pats Auto Supply
06.2020 - 08.2022
Counter Person
Wolseley Mechanical
10.2018 - 03.2020
Parts Technician
Grande Prairie Nissan
07.2017 - 10.2018
Receptionist
Grande Prairie Nissan
08.2016 - 07.2017
Hotshot/Pilot Car Driver
Kinetic Transport
10.2013 - 03.2016
Red Seal Parts Technician -
Northwestern Polytechnic
High School Diploma -
Peace Wapiti Academy
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