Ashley Nicole
Mississauga,ON
Summary
Sales professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Manager
Global Faces Direct
Mississauga, Ontario
04.2023 - 11.2024
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Identified and developed new markets for products or services.
- Coached, developed and motivated team to achieve revenue goals.
Server/Cashier
Gladiator Burger and Steak
Mississauga, Ontario
07.2022 - 04.2023
- Greeted guests and provided menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Prepared checks, itemizing total meal costs and taxes.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
Server/Cashier
Moxies Grill & Bar
Mississauga, Ontario
01.2020 - 05.2022
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Greeted customers, answered questions and recommended specials to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stocked service areas with supplies during slow periods.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
St.Francis Xavier Catholic Secondary
Mississauga, ONSkills
- KPI analysis
- Direct sales
- Guest engagement
- Cash handling
- High volume dining
- Exceptional customer service
- Positive guest interactions
- Front-of-house display creation
- Point-of-sale system
- Allergy awareness
- Wine service
- Memory retention
- Order accuracy
Certification
- Smart Serve 2020
Accomplishments
- Youngest Sales Representative
- Rookie Manager of the year
Timeline
Sales Manager
Global Faces Direct
04.2023 - 11.2024
Server/Cashier
Gladiator Burger and Steak
07.2022 - 04.2023
Server/Cashier
Moxies Grill & Bar
01.2020 - 05.2022
- Smart Serve 2020
High School Diploma -
St.Francis Xavier Catholic Secondary
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