Ashley Nelson

As the General Manager I currently oversee a staff of four employees.

Some of my duties over the past year include:

*Greeting customers and ensuring they find what they are looking for and leave happy.

*Making and taking phone calls from customers, suppliers, technical providers etc.

*Ordering stock and supplies in small and large quantities. Also going out and personally shopping for the store.

*Receiving merchandise and displaying in a way to appeal to the customer.

*Creating and maintaining a schedule for employees.

*Receiving and sending/creating invoices.

*Office duties such as tax paperwork, accounting and bookkeeping. Using Quickbooks, Wagepoint for Payroll, & Microsoft Office Suite. Along with bank deposits daily.

*Entering all invoice data in POS system to keep inventory up to date and ensure margins are met.

*Creating unique and catchy Social Media posts to help drive customers into store, and give information needed via Messenger for Customer inquiries and requests,

• I orchestrated a dynamic culinary experience, overseeing kitchen operations and ensuring impeccable front-of-house service
• My leadership not only elevated the restaurant's culinary offerings but also fostered a welcoming atmosphere, contributing to increased customer satisfaction and repeat business.
• Customer Service was a very important role as I not only prepared the customers orders in plain view, but I also served it to them.

• I played a pivotal role in optimizing retail operations, from inventory management to customer service
• Through effective team leadership and a focus on enhancing the customer shopping experience, I contributed to increased sales and customer loyalty.
• Clerical and cashier duties
• Inventory and merchandising of store.