Ashley Mulindi
North Vancouver,BC
Summary
- Dedicated customer service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Site Manager
Event Corp Services
06.2022 - 12.2023
- Worked as a site manager at several events in North Vancouver and Downtown
- Supervised team to maintain productivity and quality of work.
- Delivered high-quality results, ensuring safety regulations are followed on all sites.
- Ensured timely completion of projects by developing detailed schedules and closely monitoring progress against milestones.
- Operated with safety and skill to avoid accidents and delays.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Painter
Student Works
06.2022 - 08.2022
- Nurtured long-lasting relationships with clientele based on trustworthiness, reliability, and superior craftsmanship.
- Removed wallpaper and sanded surfaces to prepare for paint application.
- Interacted with clients to report progress and verify timetable for completed work.
- Conducted final work check to assess quality and make corrections if necessary.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
Volunteer
Sunrise of Lynn Valley
06.2019 - 03.2020
- I was involved in assistance of helping Senior Living to eat, go on walks, moving around and interacting with them throughout time I was there
- It demands a lot of patience and attentiveness to create a comfortable space for both individuals.
- Helped clients navigate social services system and access needed resources
- Cultivated interpersonal skills by building positive relationships with others
Education
Carson Graham Secondary School
06.2021
Psychology -
University of British Columbia
04.2024
Skills
- Communication: Strong verbal communication skills, honed through customer interactions and teamwork in various roles
- Organization skills: Proficient in managing multiple tasks efficiently, such as processing transactions, and maintaining clean and organized work environment
- Teamwork: Collaborative team player, able to work effectively with colleagues to achieve common goals
- Adaptability: Flexible and adaptable to changing environments, demonstrated in roles requiring diverse responsibilities
- Attention to detail: Meticulous in handling transactions, ensuring accuracy in cash handling and order processing
- Procedures Development
- Adaptability
- Reliability
Athletics
- Carson Graham Wrestling and Rugby, Captain
- University of British Columbia - Women’s Rugby Team, 2021, Present
Awards
Junior Scholar Athlete of the Year Award, 2019
Languages
Swahili
Native or Bilingual
Timeline
Site Manager
Event Corp Services
06.2022 - 12.2023
Painter
Student Works
06.2022 - 08.2022
Volunteer
Sunrise of Lynn Valley
06.2019 - 03.2020
Carson Graham Secondary School
Psychology -
University of British Columbia
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