Ashley Muise

A professional, dedicated and detail-oriented administrative professional with extensive experience in customer service and office administration. Seeking a challenging role where my organizational, communication, and problem-solving skills can contribute to the efficiency and success to your organization.

• Answered and redirected calls from a multi-line phone system
• Provide efficient and courteous service to clients
• Resolving client queries and ensuring client satisfaction
• Experience with billing clients, taking payments, and processing cash/credit card transactions
• Prepared client invoices and following up on outstanding payments
• Balanced cash at the end of each day
• Coordinated with staff to ensure smooth office operations
• Accounts payable experience, maintaining accurate and timely office finances
• Inventory management, ensuring necessary office supplies are always available
• Maintained online calendars, keeping schedules updated and organized
• Verified insurance coverage with carriers and made financial arrangements with clients
• Ensured invoices were processed and paid on time
• Updated and managed the office’s appointment schedule
• Verified client insurance information, resolving discrepancies with insurance carriers
• Collaborated with team members ensuring efficient office operations and a positive client experience

• First Aid/CPR/AED Level C
• Security Guard License – Private Investigation and Security Course