Ashley M. Rojo
Lynwood
Summary
Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.
Overview
7
7
years of professional experience
Work History
Cargo Warehouse Supervisor
AGI LLC LAX
Los Angeles, CA
11.2024 - Current
- Supervise daily warehouse operations, ensuring compliance with safety and quality standards
- Processes to enhance productivity and reduce downtime
- Conducted regular inspections of equipment and materials to maintain operational integrity
- Led cross-functional teams in problem-solving initiatives, improving overall warehouse performance
- Supervise import cargo and export cargo operations
- Supervise warehouse operations by managing employees during
- Manage a team of warehouse workers for optimal scheduling, task delegation, and overall productivity
- Maintained high levels of accuracy in daily operations
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures
- Maintain a clean working environment by enforcing strict cleanliness standards throughout the entire facility
- Monitor safety protocols and company policies by staying attentive to details
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions
- Assisting cbp officers of daily inspections/ cargo on hold
- Daily dangerous goods acceptance,delivery loading, stage in proper placements
- Forklift operator to safely transporting general, heavy , fragile cargo
Cargo Supervisor
LAX Menzies Aviation
Los Angeles, CA
01.2022 - 10.2024
- Reports to Manager on duty
- Run warehouses terminal 1000 and AMI also assist at our main warehouse Air China 249 whether its import or export
- Manage / Lead multiple agents on shift
- Daily walk through the start of my shift and the end of my shift (inspections of fork lifts, racks, docks, doors, cargo, ulds, akes and hand helds)
- Daily briefing to agents (safety first always proper use of equipment with certifications)
- Daily redirecting agents in assisting customers whether its to using the right equipment, being careful delivering/receiving cargo to not damage merchandise and using system correctly
- Proper inputed locations of cargo terminals for ULDS and loose cargo
- Accepting of Ulds (intakes/loose cargo) with the correct procedures and paperwork when it comes to transfers from SFO, SEA and ect.
- Meeting the SLA times for Air China, Qatar Airways, Copa Airlines, T-86. Ensuring agents and myself proceed with the correct steps in place, safe and with assists or more agents if needed.
- Leading agents in any difficulties they face daily
- Assisting customers in a timing matter and always communicating if we happen to face issues at the moment
- Organization of warehouse done daily for a easier visual of our staff customers
- Redirecting agents when it comes to damaged cargo the proper procedures we have in place for our company and for our customers
- Redirecting my agents when we have a over flow of customers in the facilities or with the break down to meet SLA times
- Forklift operator acceptance / delivery of heavy , general , fragile cargo
- Dangerous goods acceptance and handling
- Customer service
- Daily usage of our Hermes system / MACH
- Import acceptance in our systems, daily deliveries
- Creating inbound flights for import cargo acceptance and deliveries, adding payments
Cargo Handler
LAX Menzies Aviation
07.2020 - 01.2022
- Forklift operator
- Warehouse organizing
- Receiving, weighting, placing, inputting freight
- Delivering proper freight to customers
- Recognizing dangerous good when receiving freight
- Work with others if needed to complete my job task
- Operate equipment am certified for only
- Assist my other coworkers if they need help
Cabin Cleaner
Menzies Aviation LAX
Los Angeles, CA
12.2018 - 2022
- Conducted thorough cleaning of cabin interiors, ensuring compliance with safety and hygiene standards.
- Inspected seating areas, lavatories, and galley spaces for cleanliness and restocked supplies as needed.
- Collaborated with team members to enhance cleaning efficiency and maintain high service quality.
- Utilized specialized cleaning equipment and products to achieve optimal results in cabin presentation.
- Assisted in training new staff on effective cleaning protocols and safety procedures.
- Implemented best practices for time management to maximize productivity during peak hours.
- Complied with all safety regulations while handling hazardous materials or working in challenging environments such as confined spaces and heights within aircraft cabins.
Education
High School Diploma -
SEA CHARTER High School
South Gate, CA2014
Skills
Leadership
- Warehouse operations
- Customer care
- Team building and leadership
- Loading and unloading
- operations
- Staff management
- Operations management
- Certified forklift operator
- Customer service
- Verbal and written communication
- Employee training
- Continuous improvement
- Mentoring and training
- operations
Timing management
Flexibility
Positive attitude
Working collaboratively
Strong work coordinator
Administrative skills
Reliable and trustworthy
Hermes skills
Organizing
Team player
Customer service
Languages
English (preferred language)
Spanish
Timeline
Cargo Warehouse Supervisor
AGI LLC LAX
11.2024 - Current
Cargo Supervisor
LAX Menzies Aviation
01.2022 - 10.2024
Cargo Handler
LAX Menzies Aviation
07.2020 - 01.2022
Cabin Cleaner
Menzies Aviation LAX
12.2018 - 2022
High School Diploma -
SEA CHARTER High School