Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Moore

Chamcook,NB

Summary

Dedicated housekeeper with a proven track record, enhancing guest satisfaction through exceptional cleanliness and attention to detail. Skilled in teamwork and bathroom cleaning, I implemented innovative techniques that improved cleanliness ratings and reduced guest complaints, ensuring a welcoming environment for all visitors.

Work History

House Keeper

Christina Greenlaw
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Operated electronic backpack vacuums and floor sweepers.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.

Housekeeper

Europa Inn & Restaurant
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Housekeeper

Relax
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.

Housekeeper

Just Right Cleaning Services
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.

Education

Vincent Massey Elementary
Saint Andrews, NB

Sir James Dunn Academy

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning

Languages

English
Full Professional

Timeline

House Keeper

Christina Greenlaw

Housekeeper

Europa Inn & Restaurant

Housekeeper

Relax

Housekeeper

Just Right Cleaning Services

Vincent Massey Elementary

Sir James Dunn Academy
Ashley Moore