Ashley Monto

Assist clients in accessing community resources, services, and programs, including health, education, and social services.

Accompany and support families and individuals in cultural events, ceremonies, and gatherings as needed.

Document interactions, support provided, and outcomes for clients in accordance with program policies and confidentiality requirements

Foster positive relationships with community members, families, and other service providers to enhance support networks and collaboration.

Provide support during crises or emergencies, ensuring the immediate safety and well-being of children, families, and individuals.

Collaborate with emergency services, healthcare providers, and other agencies as needed to address urgent needs.

Inform the Band Representative or designate promptly of any crisis or emergency situations.

Maintain strict confidentiality regarding client information and program activities, adhering to privacy policies and legal requirements.

Act with professionalism, respect, and cultural sensitivity in all interactions.

• Supervised kitchen staff, ensuring adherence to food safety standards and efficient workflow.
• Trained new cooks on menu items, cooking techniques, and kitchen operations.
• Coordinated meal preparation, maintaining quality and presentation of dishes during peak hours.
• Implemented inventory management practices to reduce waste and optimize supply usage.
• Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
• Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
• Reasonable for answering and taking orders on the phone

•Conducted home visits to assess client needs.

•Managed scheduling and transportation for children's home visits and healthcare appointments.

•Processed forms with accuracy.

•Supported maintenance of cultural identities in children.

• Provided nurturing care and supervision for children in group settings.
• Maintained a safe and clean environment to support children's well-being.
• Collaborated with families to address individual child needs and concerns.
• Documented observations on children's progress and behavior for staff review.
• Participated in training sessions to enhance childcare techniques and safety protocols.
• Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
• Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
• Responded to inquiries from parents and guardians.
• Documented children's growth and development.
• Developed individualized care plans to support children's emotional and developmental needs.

• Delivered exceptional customer service in fast-paced dining environment.
• Operated POS system for efficient order processing and payment handling.
• Assisted in training new staff on menu items and service standards.
• Collaborated with kitchen staff to ensure timely meal delivery and customer satisfaction.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Supported team during peak hours, ensuring smooth operations and guest satisfaction.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Reasonable for answering and taking orders.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.