Ashley Monsson

• Generated brand awareness and created positive product impressions to increase sales.
• Analyzed customer needs to suggest products to meet individual demands.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.

• Demonstrated products, methods and services to persuade customers to purchase products and services.
• Collaborated with target audiences using thorough knowledge and interactive demonstration skills.\
• Worked on building brand recognition to new clients by sharing product education and application tips to drive brand sales.

• Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
• Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
• Increased sale productivity in store as well as creating and maintaining positive relationships with employees and management of worked in stores.
• Maintaining a clean and approachable display for all clients including ensuring products are always stocked.

• Acted as face of brand at retail events and at multiple locations throughout the GTA and beyond.
• Conducted trainings to employees to drive sales and create brand awareness.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
• Organized and stocked merchandise to keep necessary levels for sales demand.
• Communicated product value, quality and style to educate and entice potential customers.

Responsible for customer service, cleaning duties, cash duties when needed, stock and inventory as well as trainings.

Top client reviews in entire store for a year running and several other months after that.

Became an elevated artist after completing multiple trainings. Then went on to do more training to become Beauty Class certified teacher allowing me to teach classes to our clients.

Ranked my way up to an elevated role as Sephora Collection Ambassador making me responsible for coming up with strategies and holding events to raise overall sales for the brand. Also had to keep up with maintenance and appearance as well as organizing stock.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Maintained counter and display areas for cleanliness and organization.
• Identified skin and hair needs of customers to provide assistance in choosing best products.
• Promoted additional products and services to increase sales numbers and revenue with diverse selection.
• Applied makeup for all kinds of occasions including weddings and photoshoots.

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Created a loyal clientele through makeup services offered.
• Help promote services and sales through my own personal client call back book.
• Elevated my position to help supervise over the Beauty Lab as well as the Nail Bar services in a short time by demonstrating my leadership capabilities.
• Helped run and plan events in store to boost client relationships and awareness of our services.