Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley McNeil

Saint John,NB

Summary

Motivated with engaging personality and flexible approach.


Upbeat, friendly and anticipating customer needs to facilitate enjoyable experience.


Dependable and successful providing fast, high-quality customer service to customers. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.


Upbeat with outstanding coordination and memorization skills. 12 year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.


Reliable employee seeking customer serve be position. Offering excellent communication and good judgment.


Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Server

Grannan Group
Saint John, NB
03.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Continuing Care Assistant

Shannex
Quispamsis, NB
08.2020 - Current
  • Encouraged and provided moral support for patients to help adjust to disabilities and illnesses.
  • Instructed family members in caring for patient by teaching appropriate ways to lift, turn and reposition patient.
  • Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
  • Engaged patients in daily activities such as bingo, arts and crafts, bible study, manicures and baking to promote stimulation and personal interaction.
  • Dispensed accurate dosage of medication to patients by following prescription orders and doctor instructions.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.

Assistant General Manager

Boston Pizza
Saint John, New Brunswick
09.2011 - 07.2021
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Education

Diploma - Holistic Nutrition

Canadian School Of Natural Nutrition
Moncton

Diploma - Continuing Care Assistant

Island Career Academy
Sydney, NS
06.2009

Glace Bay High School
Glace Bay, NS
06.2008

Skills

  • Customer Service and Rapport
  • Team Player
  • Transactions and Cash Handling
  • Covid Symptom Screening
  • Cool Under Pressure
  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Sales Expertise
  • Billing and Payment Processing
  • Guest Inquiries
  • Natural Leadership

Timeline

Server

Grannan Group
03.2022 - Current

Continuing Care Assistant

Shannex
08.2020 - Current

Assistant General Manager

Boston Pizza
09.2011 - 07.2021

Diploma - Holistic Nutrition

Canadian School Of Natural Nutrition

Diploma - Continuing Care Assistant

Island Career Academy

Glace Bay High School
Ashley McNeil