Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic
Ashley McGraw

Ashley McGraw

Ottawa,ON

Summary

Focused in all aspects of running retail establishment including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

8
8
years of professional experience

Work History

General Helper

Compass Group Canada
09.2022 - Current

Prepared and served food while maintaining high sanitation and hygiene standards.

• Ensured compliance with health and safety regulations for food handling and cleanliness.

• Operated and oversaw the POS system, processing transactions accurately and efficiently.

• Managed daily cash handling, including balancing registers and overseeing bank deposits.

• Provided excellent customer service in a fast-paced environment, ensuring a positive dining experience for patrons.

• Assisted with inventory management and restocking to maintain smooth operations.

Bookkeeper / Supervisor

AOK Gas & Convenience
02.2017 - 02.2020
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Interviewed, hired, supervised and trained 8 employees and instituted mentoring program to develop skills, leadership and employee excellence.

Front End Supervisor

Valu-Mart
10.2016 - 03.2019
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in number checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.

Education

High School Diploma -

Cambrian College
Greater Sudbury, ON

Skills

  • Employee supervision and motivation
  • Store operations oversight
  • Store opening and closing procedures
  • Staff training and development
  • Reliable
  • Financial administration
  • Supervision and training
  • Schedule management
  • Proficient in Excel
  • Team-oriented
  • Customer service

Certifications

WHIMS

Service Excellence

CPR / First Aid

Smart Serve

Food Handlers

Timeline

General Helper

Compass Group Canada
09.2022 - Current

Bookkeeper / Supervisor

AOK Gas & Convenience
02.2017 - 02.2020

Front End Supervisor

Valu-Mart
10.2016 - 03.2019

High School Diploma -

Cambrian College
Ashley McGraw