Ashley McCarty
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Senior Pet Stylist
Muttley Crue Organics
11.2022 - 11.2023
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Improved time efficiency by streamlining grooming processes, allowing for more appointments per day.
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
- Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Demonstrated expertise in various grooming styles and techniques to accommodate diverse breeds and sizes of pets.
Professional Pet Stylist
The Barking Lot
02.2022 - 09.2022
- Enhanced customer satisfaction by delivering high-quality grooming services tailored to individual pet needs.
- Maintained a clean and hygienic workspace, ensuring the health and safety of all pets in the salon.
- Collaborated with fellow stylists to create visually appealing pet styles that aligned with clients'' preferences.
- Improved salon workflow through effective time management strategies including multitasking and prioritization of tasks.
- Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
Pet Salon Leader
PetSmart
11.2018 - 01.2022
- Streamlined appointment scheduling processes for improved customer experience and increased booking rates.
- Enhanced client satisfaction by providing exceptional salon services and maintaining a professional atmosphere.
- Oversaw staff recruitment, training, and retention efforts to build a cohesive and talented team of professionals.
- Established a welcoming environment for clients while managing front desk responsibilities such as greeting customers, handling payments, and answering inquiries.
- Mentored junior stylists in advanced techniques, boosting team performance and service quality.
- Managed inventory efficiently, reducing product waste and ensuring adequate stock levels at all times.
Education
High School Diploma -
Dr. E. P. Scarlett High School
Calgary, AB06.2009
Skills
- Class a Professional Pet Groomer
- Strong Communication Skills
- Problem Solving Abilities
- Creative Styling Abilities
- Product Knowledge Expertise
- Continual Learning Mindset
- Customer Service Excellence
Timeline
Senior Pet Stylist
Muttley Crue Organics
11.2022 - 11.2023
Professional Pet Stylist
The Barking Lot
02.2022 - 09.2022
Pet Salon Leader
PetSmart
11.2018 - 01.2022
High School Diploma -
Dr. E. P. Scarlett High School
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