Ashley McBride
Cambridge, On,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Server/Bartender
Ernies Roadhouse
05.2022 - Current
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Construction Office Manager
McBride Insulation
04.2021 - 04.2023
- Established an organized database containing critical project information that streamlined decision-making processes across departments.
- Reduced budget overruns by closely monitoring expenses and implementing cost-saving measures.
- Communicated with clients daily via emails, telephone, texting and social media.
- Updated reports, managed accounts, and generated reports for company database.
- Managed accounting invoices and billings, balanced accounts and created financial reports.
- Created, maintained and updated filing systems for paper and electronic documents.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
Server/Bartender
The Rabbid Fox
10.2020 - 03.2021
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Personal Fitness Trainer/Club Secretary
Anytime Fitness
06.2019 - 10.2020
- Developed strong relationships with clients, fostering loyalty and encouraging referrals from satisfied customers.
- Fostered a sense of camaraderie within the gym by organizing and participating in team-building activities and events.
- Reduced injury risk for clients by emphasizing the importance of proper form and technique during exercises.
- Boosted client motivation through consistent encouragement, support, and goal-tracking during workout sessions.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Data Entry Clerk/Across Release Agent
Russell A. Farrow
01.2011 - 05.2015
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Completed data entry tasks with accuracy and efficiency.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Monitored shipment statuses proactively through various tracking tools available online, keeping clients informed about any potential delays or disruptions affecting their cargo.
- Collaborated with internal teams to ensure compliance with US and Canadian customs regulations, minimizing risk of penalties and fines.
- Delivered exceptional customer service through fast and accurate processing of entries, professional, precise communication and coordination with other departments to resolve inquires.
Education
High School Diploma -
St. Louis Adult Learning And Continuing Education Centre
Kitchener, ON 05.2001 -
Diploma - Social Work
Durham College
Oshawa, ON 05.2001 -
Skills
Data Entry
Volunteering
TEAM LEAD — Victim Services Of Waterloo Cambridge, ON, July 2021 - Present
- Collaborated with Waterloo Region Police officers to assist victims in need
- Dispatched current volunteers to provide service for a variety of circumstances, including but not limited to, sudden death, suicide, motor vehicle collisions. Domestic violence, sexual assaults, robberies, and fire scenes.
- Assisted in training new volunteers.
- Completed forms and reports in compliance with federal and provincial requirements.
- Debriefing with volunteers before and after a call.
CRISIS RESPONDER — Victim Services Of Waterloo Cambridge, ON, February 2019 - July 2021
- Negotiated on behalf of victims for referral services.
- Referred victims to supportive services to supplement treatment and counselling.
- Completed forms and reports in compliance with federal and provincial requirements.
- Remained calm and poised in emergency and crisis situations
- Took notes to input into Crisis Response Reports.
Timeline
Server/Bartender
Ernies Roadhouse
05.2022 - Current
Construction Office Manager
McBride Insulation
04.2021 - 04.2023
Server/Bartender
The Rabbid Fox
10.2020 - 03.2021
Personal Fitness Trainer/Club Secretary
Anytime Fitness
06.2019 - 10.2020
Data Entry Clerk/Across Release Agent
Russell A. Farrow
01.2011 - 05.2015
High School Diploma -
St. Louis Adult Learning And Continuing Education Centre
05.2001 -
Diploma - Social Work
Durham College
05.2001 -
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