Ashley Mallais
Airdrie,Alberta
Summary
Dedicated Shipping, Receiving and Production Coordinator with 10 years of experience in scheduling installations, shipping, receiving and production and monitoring performance. Committed to engaging with employees and implementing project schedules. Successful in collaborating with managers when reviewing performance metrics to determine inefficiencies and develop new corrective protocols. Experienced in communicating the reasoning for procedural changes to workers and eager to boost morale.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Shipping, Receiving and Production Coordinator
Peak Products Manufacturing
11.2019 - Current
- Enhanced production efficiency by streamlining processes and optimizing workflows.
- Reduced material waste and improved sustainability through diligent inventory management.
- Ensured timely delivery of projects by closely monitoring schedules and milestones.
- Boosted team productivity, assigning tasks according to individual strengths and capabilities.
- Managed daily operations on the production floor, maintaining a safe and organized workspace.
- Contributed to successful project completion by effectively managing resources
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Order Desk Coordinator
Peak Installations
06.2017 - 11.2019
- Built over 6,000 orders nationally per year of windows and doors orders in a timely manner
- Purchased over $20M per year in windows and doors products.
- Provide frequent training to the order desk coordinators in windows and doors
- Confirmed product’s estimated time of arrival and orders acknowledgement reception.
- Interacted with installation supervisors to build and develop custom orders.
- Reviewed sales contracts for completeness and compliance within the Company’s policies.
- Ensured the files have of all relevant documentation in respect of each completed lead.
- Communicated with sales team members to verify customer’s changes order requests.
Installation Project Coordinator
Peak Installations
07.2014 - 11.2016
- Point of contact for customers throughout the installation process supporting 16 stores, 12 sales representatives 13 installation crews. Managed an average of 100 - 200 installations per quarter
- Received measures, built work and purchase orders for installer payments based on labour costs for all contracts
- Scheduled installations based on installer and customer location, product ETA, and customer availability
- Managed schedule changes as required by the customer and/or product delays from the vendors
- Managed delivery discrepancies, including coordination of alternative delivery or re-delivery as required
- Lead pilot projects for upcoming changes, and new process orientations as requested by management
- Provided full one on one training to new hires to the team, providing support during their orientation period with the organization
Education
High School Diploma -
Huron Heights Secondary School
Newmarket, ON2002
Skills
- Organizational Skills
- Teamwork and Collaboration
- Problem-Solving
- Time management abilities
- Multitasking
- Excellent Communication
- Adaptability and Flexibility
- Attention to Detail
- Reliability
- Schedule Coordination
Languages
English
Native or Bilingual
Timeline
Shipping, Receiving and Production Coordinator
Peak Products Manufacturing
11.2019 - Current
Order Desk Coordinator
Peak Installations
06.2017 - 11.2019
Installation Project Coordinator
Peak Installations
07.2014 - 11.2016
High School Diploma -
Huron Heights Secondary School
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