Ashley MacDonald
Whitehill
Summary
Funeral services professional with commitment to providing compassionate care and meticulous service. Background includes assisting families with funeral arrangements and managing logistics with focus on respect and dignity. Known for fostering team collaboration and adapting to changing needs, showcasing strong organizational and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Apprentice Funeral Director & Embalmer
P&K MacDonald Funeral Home
04.2023 - Current
- Prepared paperwork efficiently for legal requirements such as death certificates, burial permits, insurance claims, and veteran benefits.
- Managed inventory of caskets, urns, flowers, and other merchandise, ensuring availability of high-quality products for grieving families.
- Demonstrated professionalism and empathy when interacting with clients, creating an atmosphere of trust and comfort during their time of need.
- Developed relationships with local vendors such as florists, caterers, musicians, and photographers to provide seamless coordination for funeral services.
Direct Sales Team Leader
Independent Scentsy SuperStar Director
02.2012 - Current
- Developed a high-performing direct sales team through continuous training and coaching sessions.
- Organized regular meetings with the team to discuss progress updates, brainstorm ideas, and align on objectives.
- Established strong relationships with key clients, securing long-term partnerships and repeat business opportunities.
- Fostered a positive work environment that promoted collaboration among team members while encouraging individual responsibility towards shared goals.
- Increased sales by implementing effective team strategies and setting clear performance goals.
Education
Apprentice Funeral Director & Embalmer - Funeral & Allied Health Services
Nova Scotia Community College
Ecampus06-2024
Skills
- Restorative art
- Body preparation
- Office administration
- Obituary writing
- Compassionate demeanor
- Professional appearance
- Empathetic
- Sales and marketing
- MS word, excel, and outlook
- Teamwork and collaboration
- Attention to detail
Websites
Accomplishments
- Promoted to the top level of leadership for Direct Sales company in 2016 with a team of over 800 globally.
- Earned the Annual Mentor Award in 2015.
- Earned Incentive trips to:
- Mulitple monthly sales & team building awards
- NYC x3
- Atlantis Bahamas
- Royal Caribbean Cruise to Mexico
- Royal Caribbean Cruise to Barbados, St. Martin, St. Croix, St. Lucia.
- Disney 2016
- Punta Cana
- Royal Caribbean Mediterranean Cruise
- Disney 2020
- Royal Caribbean Cruise to Bahamas
- Las Vegas
Languages
English
Timeline
Apprentice Funeral Director & Embalmer
P&K MacDonald Funeral Home
04.2023 - Current
Direct Sales Team Leader
Independent Scentsy SuperStar Director
02.2012 - Current
Apprentice Funeral Director & Embalmer - Funeral & Allied Health Services
Nova Scotia Community College
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