Compassionate and organized individual with experience in customer-facing roles. Known for effective communication and strong team collaboration, dedicated to ensuring a positive atmosphere and addressing customer needs efficiently.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Crew Member
AMC Theatres
San Diego
04.2022 - Current
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer inquiries and concerns to enhance guest satisfaction and loyalty.
Processed orders, collected payments, and provided accurate change to ensure efficient transactions.
Executed opening and closing tasks to maintain a clean, organized, and fully stocked work environment.
Childcare Provider
Care.com Inc
San Diego
04.2022 - 05.2025
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Cared for children of various ages, assisting with feeding, dressing, and daily activities to support their development.
Communicated with parents or guardians regarding children's activities, behaviors, and related concerns to foster strong relationships.
Ensured cleanliness and organization of play areas and childcare supplies to promote a safe and engaging environment.
Hostess
Applebee's Neighborhood Grill & Bar
Chula Vista
05.2021 - 08.2021
Greeted guests warmly upon arrival to create a welcoming atmosphere.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Monitored dining area for cleanliness and organization throughout shifts.
Education
Diploma - Certified Nursing Assistant
Healthcare Science Academy
Chula Vista, CA
06-2025
High School Diploma -
Montgomery High School
San Diego, CA
06-2021
Associate of Arts - Social Work
Southwestern Community College
Chula Vista, CA
Skills
Customer service
First aid certification
CPR training
Multitasking and organization
Team collaboration
Conflict resolution
Communication skills
Interpersonal relationships
Certification
Nurse Assistant Certification- California Department of Public Health, Issued 2025.