ASHLEY LEWIS
Iroquois,Canada
Summary
Skilled employee offering proven leadership, problem-solving and team-building abilities developed over a progressive career. Resourceful and forward-thinking employee steadfast in developing opportunities to improve day-to-day operations and bottom-line profits. Excellent customer service skills in maintaining relationships both in clients and business partnerships. Creative sales and marketing strategies proven to be successful over career.
Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales and Marketing Manager
Chartwell Hartford Retirement Residence
Morrisburg, Canada
2020.01 - 2024.03
- Developed successful sales and marketing strategies to increase revenue and client base
- Negotiated contracts with clients to ensure best terms
- Created and implemented successful campaigns to drive sales results
- Emphasized with clients to develop strong relationships
- Used CRM software to update and track relationships with both clients and business development partners
- Provided leadership and direction to other team members
Owner/Operator
Seaway Takeaway
Iroquois, Canada
2018.06 - 2020.01
- Considered seasonal product pricing and availability in development of promotional dishes and menu selections
- Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance
- Created tasty dishes using popular recipes, delighting patrons and generating return business
Branch Manager/Sales Representative
Knowledge First Financial
Ottawa, Canada
2016.01 - 2018.12
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Trained and mentored sales representatives and telemarketers in company policies, daily task execution and industry best practices
- Cultivated community relations and worked with teams to optimize programs
- Entered invoice data into company database and updated details, including customer contacts to keep information current
- Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments
Server/Bartender
McIntosh Country Inn
Morrisburg, Canada
2012.06 - 2015.09
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
- Operated POS terminals to input orders, split bills and calculate totals
- Educated guests on daily specials and menu offerings such as appetizers, entrées and desserts
- Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages
- Managed closing duties, including restocking items and reconciling cash drawer
Education
College diploma - Business Administration
St. Lawrence College
Kingston, ON01.2007
Advanced Diploma - Business Management
Liaison College
Kingston, ON01.2004
Skills
- CRM software
- Business Development
- Account Management
- Marketing
- Salesforce
- Social Media Management
- Sales Management
- Customer service
- Digital Marketing
Certification
- Smart Serve
- DRPC
- Driving Licence
Languages
English, Fluent
Timeline
Sales and Marketing Manager
Chartwell Hartford Retirement Residence
2020.01 - 2024.03
Owner/Operator
Seaway Takeaway
2018.06 - 2020.01
Branch Manager/Sales Representative
Knowledge First Financial
2016.01 - 2018.12
Server/Bartender
McIntosh Country Inn
2012.06 - 2015.09
College diploma - Business Administration
St. Lawrence College
Advanced Diploma - Business Management
Liaison College