Customers Service
Planet Fitness
11.2023 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
- Strengthened client relationships through consistent follow-ups after service appointments.