Ashley LeClerc
Red Deer,AB
Summary
Adept at enhancing operational efficiency and patient satisfaction, my tenure at Dr. Dean Willoughby's practice underscored my proficiency in medical record management and exceptional multitasking abilities. By streamlining insurance billing and leveraging optometric equipment expertise, I significantly contributed to the practice's ability to deliver personalized patient care.
Overview
9
9
years of professional experience
Work History
Optometric Assistant
Dr. Dean Willoughby
2016.06 - Current
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Collaborated with insurance providers to verify coverage
- Managed inventory of optical supplies, ensuring availability of necessary materials for daily operations.
- Coordinated referral processes between primary care physicians and specialist providers
- Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
- Balanced payments and Alberta Health Care appointments
Receptionist
Canadian Collision
2016.01 - 2016.03
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
CCOA - Optometric Assistant
Canadian Association of Optometrists
Red Deer, AB08.2020
High School Diploma -
Bonaventure Polyvalent School
Bonaventure, QC06.2007
Skills
- Medical Record Management
- Optometric Equipment Operation
- Appointment Scheduling
- Insurance Billing
- Multitasking
- Data Entry
Languages
English
Native or Bilingual
Timeline
Optometric Assistant
Dr. Dean Willoughby
2016.06 - Current
Receptionist
Canadian Collision
2016.01 - 2016.03
CCOA - Optometric Assistant
Canadian Association of Optometrists
High School Diploma -
Bonaventure Polyvalent School