Ashley Kelsch
Surrey,BC
Summary
Certified, entry-level Emergency Medical Responder adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Administrator
Capital Millwork
08.2018 - Current
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Interacted with customers by phone, email, or in-person to provide information.
Dental Receptionist
Dr. Darrell Rea
01.2015 - 07.2018
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Supported dentist in maintaining accurate documentation of treatment plans for better continuity of care between visits.
Education
Certificate - EMR
Columbia Medical Training
Langley, BC12.2023
Diploma - Special Education Assistant
Surrey College
Surrey06.2012
Skills
- Emergency Treatment Procedures
- Attention to Detail
- Medical Procedure Prioritization
- CPR and First Aid
- Patient Assessments
- Patient Stabilization
- Airway Management
- Medication Administration
Certification
- Standard First Aid with CPR/AED Level C
Additional Information
Valid Class 4 Restricted Drivers License
Timeline
Office Administrator
Capital Millwork
08.2018 - Current
Dental Receptionist
Dr. Darrell Rea
01.2015 - 07.2018
Certificate - EMR
Columbia Medical Training
Diploma - Special Education Assistant
Surrey College
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