Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Kelly

Emeryville,CA

Summary

Personable and dedicated administrative professional with extensive experience in a variety of industries and roles. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

West Coast Coordinator - Contract Role

CrossCountry Consulting
12.2024 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

Office & Systems Administrator

Prime Roots
03.2023 - 11.2024
  • Handled HRIS administration and management for the company (Rippling) and acting as the current recruiter, screening candidates, and managing our ATS.
  • Responsible for onboarding and training new hires, on the front and back end, with provisioning user accounts, assigning training, and administering general onboarding.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.

Administrative Assistant

Prime Roots
06.2022 - 03.2023
  • Spearheaded the development and implementation of office procedures and workflows, enhancing operational efficiency and reducing administrative costs
  • Coordinated daily office activities, including scheduling meetings, managing calendars, and organizing company events, ensuring smooth and efficient operations
  • Acted as the primary point of contact for external vendors and service providers, negotiating contracts and ensuring timely delivery of services and supplies

IT Assistant

IRIS Helpdesk at UC Berkeley
08.2019 - 05.2022
  • Provided technical support to EECS students and staff by diagnosing and resolving hardware and software issues, in-person and through our ticketing system
  • Administered user accounts, permissions, and access controls across various platforms, ensuring compliance with security policies

Education

Bachelor of Arts - Psychology

University of California, Berkeley
Berkeley, CA
05.2022

High School Diploma -

Pinole Valley High School
Pinole, CA
06.2018

Skills

  • Microsoft Office Suite
  • Adobe Acrobat
  • CRM Management
  • HRIS Management
  • Office Administration
  • Customer Service
  • Internal Communications
  • Technical Troubleshooting
  • Attention to detail
  • Team collaboration
  • Relationship building
  • Schedule coordination

Certification

  • SHRM-CP (Society of Human Resources Certified Professional)

Timeline

West Coast Coordinator - Contract Role

CrossCountry Consulting
12.2024 - Current

Office & Systems Administrator

Prime Roots
03.2023 - 11.2024

Administrative Assistant

Prime Roots
06.2022 - 03.2023

IT Assistant

IRIS Helpdesk at UC Berkeley
08.2019 - 05.2022

Bachelor of Arts - Psychology

University of California, Berkeley

High School Diploma -

Pinole Valley High School
Ashley Kelly