Ashley Keller
Monrovia
Summary
Detail-oriented and highly organized professional with experience as a pharmacy clerk, seeking to transition into a legal office environment. Skilled in managing sensitive information, maintaining accurate records, and supporting high-volume administrative operations with precision. Demonstrates strong communication, customer service, and multitasking abilities, with a proven commitment to confidentiality and compliance. Eager to leverage attention to detail and documentation expertise to contribute effectively in a legal setting.
Overview
4
4
years of professional experience
2010
2010
years of post-secondary education
Work History
Pharmacy Clerk
Rite Aid Pharmacy
Altadena
05.2021 - 09.2025
- Processed customer prescriptions accurately and efficiently at a busy pharmacy.
- Assisted customers with product inquiries and provided excellent service.
- Operated pharmacy software for prescription management and customer records.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Entered patient data into computer system to maintain accurate records.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Ensured compliance with applicable laws, regulations and standards set by regulatory bodies governing pharmacies.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
Customer Service Cashier
Rite Aid
Temple City
05.2021 - 05.2022
- Resolved customer complaints with effective communication skills.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Built and maintained productive relationships with employees.
Education
Temple City Highschool
Temple City, CASkills
- Customer records management
- Time management
- Problem solving
- Effective communication
- Administrative support
- Records updating
- Resolving customer issues
- Report preparation
- Data entry proficiency
- Multitasking Abilities
- Interpersonal skills
- Regulatory compliance
Timeline
Pharmacy Clerk
Rite Aid Pharmacy
05.2021 - 09.2025
Customer Service Cashier
Rite Aid
05.2021 - 05.2022
Temple City Highschool
References
References available upon request.