Ashley Keenan

• Protected the gums ensuring no sensitivity
• Improved material handling processes to improve delivery accuracy and productivity
• Monitored work areas for cleanliness and functionality, and removed obstacles to promote safe work environment
• Communicated effectively with members of public in often crowded and noisy environments
• Created dental office policies and procedures, provided all staff members with copies, and oversaw rules enforcement to meet office guidelines as well as health and safety laws
• Educated patients on proper oral hygiene to promote oral health and disease prevention
• Examined patients' teeth, gums, and oral tissue to identify and diagnose conditions
• Calmly explained procedures, answered questions, and administered additional pain relief to help patients feel comfortable

• Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
• Managed multiple tables efficiently, ensuring timely order taking and meal delivery.
• Collaborated with kitchen staff to streamline food preparation and service processes.
• Trained new team members on menu knowledge and service protocols to enhance performance.
• Served food and beverages promptly with focused attention to customer needs.

• Handled cash and credit transactions in a timely manner
• Satisfied customers by topping off drinks and anticipating condiments, napkins, and other needs
• Operated Point-Of-Sale (POS) terminals to input orders, split bills and calculate totals
• Educated guests on daily specials and appetizers, entrees, desserts, and other menu items
• Greeted customers, answered questions, and recommended specials, wines, and desserts to increase profits
• Completed closing duties by emptying trash, safeguarding alcohol stocks, and polishing silverware
• Adhered to minimum age requirements for consumption of alcoholic beverages by checking customer identification

• Managed daily cash transactions and ensured accurate register balance.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained cleanliness and organization of store environment to enhance customer experience.
• Operated fuel dispensers and conducted safety checks on equipment regularly.
• Checked customer identification for alcohol, cigarette, and lottery sales.

• Promoted specific item options to drive sales and add-on purchases
• Assisted customers with purchases and enrollment in rewards programs
• Trained new team members in cash register operation, stock procedures and customer service
• Properly verified customer identification for alcohol and tobacco purchases
• Resolved issues regarding customer complaints
• Maintained high productivity by efficiently processing cash, credit, and debit transactions
• Helped customers find specific products, answered questions, and offered product advice

• Created signature cocktails utilizing fresh ingredients to enhance customer experience.
• Managed bar inventory, ensuring availability of popular products and minimizing waste.
• Trained new bartenders on drink preparation techniques and customer service standards.
• Maintained cleanliness and organization of bar area to comply with health regulations.
• Collaborated with kitchen staff to synchronize service flow during peak hours for efficiency.

• Assessed consumer needs and buying habits to identify potential markets and product demand variables
• Researched consumer opinions and developed marketing strategies in collaboration with marketing team personnel
• Worked with DCF Marketing and TNI Network to generate leads and drive sales on behalf of clients such as the Hospital for Sick Children and the Canadian Red Cross – executed via door-to-door canvassing, ensuring interested consumers signed up yearly

• Addressed concerns and complaints quickly to improve client satisfaction, and escalated complex issues to management for resolution
• Recognized defective material, and reported issues to management to facilitate prompt resolution
• Set up and operated production equipment according to daily work orders and safety procedures
• Inspected finished products for quality and adherence to customer specifications

• Followed all company safety standards, including food quality and sanitation procedures
• Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards
• Carefully maintained proper sanitation and health & safety standards in all work areas by applying industry best practices and company requirements
• Served orders to customers at windows, counters, and tables, handling approximately 100+ orders per shift
• Verified orders and bagged items for easy transport

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Handled customer inquiries and complaints with professionalism, resolving issues promptly.
• Maintained cleanliness and organization of dining area to uphold establishment standards.
• Assisted in inventory management, monitoring stock levels for timely replenishment of supplies.
• Implemented feedback mechanisms to improve service quality and guest experience consistently.

Executed sales of replacement plans to guarantee customer satisfaction through refunds or product replacements.

• Assisted customers in locating products and provided product information to enhance shopping experience.
• Developed promotional displays to increase product awareness and drive sales during peak seasons.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

Enhanced living conditions for elderly residents by maintaining clean and organized rooms. Achieved high standards of cleanliness through meticulous laundry, floor, and bedding management.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.