Open To Work
Ashley Johnson
Fresno
Summary
Compassionate Substance Abuse Counselor with broad background in providing emotional support and guidance to individuals struggling with addiction. Skilled in implementing effective treatment plans, facilitating group therapy sessions, and maintaining detailed case notes. Strong interpersonal skills with ability to build trust and rapport quickly. Contributes positively to team dynamics and consistently demonstrates commitment to customer satisfaction through empathetic care and respect for patient needs.
Sophisticated professional with many years overseeing organizational human resource services. Seasoned professional with experience leading hiring efforts, benefits administration, and various programs. Practiced in payroll processing and requirements. Focused on driving positive company culture.
Overview
11
11
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Substance Abuse Counselor
Mission Merced Incorporated
Merced
02.2025 - 06.2025
- Conducted initial client assessments to identify substance abuse issues.
- Assisted in developing individualized treatment plans for clients.
- Facilitated group therapy sessions to promote peer support and discussion.
HR Management department
Xtreme Staffing llc
Fresno
12.2021 - 01.2025
- Assisted in recruitment efforts by screening resumes and scheduling interviews.
- Collaborated with team members to develop employee onboarding procedures.
- Maintained employee records and updated HR databases for accuracy.
Front Desk Agent
Days inn Fresno South
Fresno
10.2017 - 06.2019
- Greeted guests warmly upon arrival and checked them into their rooms.
- Managed phone inquiries and provided information about hotel services.
- Assisted guests with room changes and special requests during their stay.
- Processed guest payments accurately and handled billing inquiries.
- Answered phones, responded to inquiries, and took messages.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Shift Leader
Water tree hotel of fresno
Fresno
07.2014 - 11.2016
- Supervised front desk operations during shifts to ensure guest satisfaction.
- Trained new staff on hotel policies and customer service protocols.
- Managed room assignments and coordinated housekeeping schedules for efficiency.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
- Monitored employee performance to ensure compliance with company policies and procedures.
Education
State Board Certification - Cosmetology
Federico's Beauty School
Fresno, CA 09.2004 - 04.2006
Hoover High School
Fresno, CASome College (No Degree) - Criminal Justice
Post University
Waterbury, CTSkills
- Client assessment
- Treatment planning
- Group therapy facilitation
- Crisis intervention
- Case documentation
- Conflict resolution
- Team collaboration
- Cultural competence
- Emotional intelligence
- Professional boundaries
- Relationship building
- Client confidentiality
- Time management
- 12-step programs
- Clinical supervision
- Testing specimens
- Employee onboarding
- Employee relations
- Customer relationship management
- Data analysis
- HR processes
- Employee engagement
- Recruitment and staffing
- Compensation and benefits
- Payroll oversight
- Background checks
Languages
Spanish
Professional
Certification
I have my C-CAP CERTIFICATION,
AS WELL AS MY FOOD HANDLER'S CERTIFICATION.
I ALSO HAVE TAKEN MANY DIFFERENT TYPES OF CLASSES IN REGARDS TO, BUSINESS, AND COMPUTER SYSTEMS.
I ALSO HAVE BEEN USING QUICKBOOKS AND Pay flex for the last 4 or 5 years.
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$18/hr - $1000/hrTimeline
Substance Abuse Counselor
Mission Merced Incorporated
02.2025 - 06.2025
HR Management department
Xtreme Staffing llc
12.2021 - 01.2025
Front Desk Agent
Days inn Fresno South
10.2017 - 06.2019
Shift Leader
Water tree hotel of fresno
07.2014 - 11.2016
State Board Certification - Cosmetology
Federico's Beauty School
09.2004 - 04.2006
Hoover High School
Some College (No Degree) - Criminal Justice
Post University