Ashley Jimenez
Whittier
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coordinator 1
Cerritos Surgery Center
Fountain Valley
12.2019 - Current
- Appointment Scheduler
- Scheduler, Workers Compensation Coordinator, Personal Injury Coordinator
- QME specialist
- Authorization coordinator for workers compensation
- Back office
- Insurance verification
- Interpreted and explained work procedures and policies to brief staff.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Organized team events to promote a positive work environment.
- Maintained calendars of upcoming events, meetings and deadlines.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Medical Assistant, Lead Patient Coordinator
Immediate Medical Center
La Mirada
12.2019 - Current
- Verification, Surgery
Dental Assistant
Smile Bright Dental
Anaheim
10.2016 - 10.2016
Education
Certificate -
South Coast College
Santa Ana, CA08.2019
Certificate -
American Career College
08.2016
Skills
- English
- Spanish
- Dental Assisting
- Medical Scheduling
- Insurance Verification
- Front Desk
- Phone Etiquette
- Dental Receptionist
- Medical Office Experience
- EMR Systems
- Infection Control Training
- Medical Records
- Authorization coordinator for workers compensation Back office
- Surgery scheduler temporary
- Appointment scheduling
- Medical records coordinator
Certification
Medical Assistant, Present
Timeline
Coordinator 1
Cerritos Surgery Center
12.2019 - Current
Medical Assistant, Lead Patient Coordinator
Immediate Medical Center
12.2019 - Current
Dental Assistant
Smile Bright Dental
10.2016 - 10.2016
Certificate -
South Coast College
Certificate -
American Career College