Dedicated to enhancing patient experiences through strong customer service and problem-solving skills. Proven ability to remain calm in high-pressure environments while supporting team operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Host/Cashier
Lazy Dog
Los Angeles
02.2024 - 08.2024
Welcomed customers as they entered the restaurant
Assisted customers as they arrived to restaurant including greeting and seating
Do round check availability of the restaurant's seating availability
Assisted customers as they arrived to the restaurant including greeting and seating
Maintained accuracy by reconciling cash drawer and restoring adequate cash and coins for transactions
Managed front phone to facilitate reservations and all customer inquiries
Processed POS transactions, including checks, cash, debit, credit purchases, and refunds accurately
Support floor staff with operations including cleaning and maintaining supplies
Inspected and restocked bathroom supplies regularly to ensure cleanliness
Crew member/cashier
KFC
Los Angeles
01.2020 - 03.2021
Managed money including cash and large drop deposits
Opened and closed the store
Maintained safety, cleanliness, and smooth operations