Ashley Jackson
Edmonton,AB
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
JMJ Developments Ltd
01.2020 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted accounting with day-to-day accounting operations.
- . Assisted in budget preparation by providing historical analysis of client payments patterns.
- Managed invoicing and payment processing operations.
Clerk II – Covid-19 Screener - Casual
Covenant Health – Misericordia Community Hospital
03.2022 - 01.2024
- Greet staff, patients and visitors as they enter the hospital
- Take temperatures with a thermal thermometer
- Complete COVID-19 screening questions with all individuals entering the hospital
- Ensure all individuals entering the hospital use hand sanitizer
- Ensure all individuals entering the hospital are given medical grade masks
- For visitors, contact visiting unit to get permission for the visit
- Other duties as assigned.
Cashier/Customer service
Wholesale Sports Outdoor Outfitters
09.2016 - 12.2017
- Provides effective first contact customer service to staff and the public
- General cashier skills with cash handling accuracy
- Merchandising and Stocking
- Loss Prevention.
Staffing Clerk/Administrative Support
CapitalCare Norwood
09.2008 - 04.2014
- Provides effective first contact customer service to staff members
- Interacts and communicates with all levels of management and support staff with a high degree of professionalism at all times
- Positive interaction with co-workers demonstrating strong team building skills
- Responds to inquiries, providing information and referring to appropriate sources
- Prepares correspondence, memos, reports and other documents using Microsoft Word and Excel
- Prioritizes and meets deadlines while being flexible and adjusting them when necessary.
Education
Office and Records Administration Diploma -
Northern Alberta Institute of Technology
04.2009
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- File Organization
- Computer Proficiency
- Clerical Support
- Scheduling
- Strong Problem Solver
- Database entry
Personal Competencies
- Excellent interpersonal, organizational and communication skills.
- Able to work in a fast-paced environment.
- Demonstrates awareness of accident and injury prevention; adheres to safe work practices and procedures
References
Available upon Request
Timeline
Clerk II – Covid-19 Screener - Casual
Covenant Health – Misericordia Community Hospital
03.2022 - 01.2024
Administrative Assistant
JMJ Developments Ltd
01.2020 - Current
Cashier/Customer service
Wholesale Sports Outdoor Outfitters
09.2016 - 12.2017
Staffing Clerk/Administrative Support
CapitalCare Norwood
09.2008 - 04.2014
Office and Records Administration Diploma -
Northern Alberta Institute of Technology
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