Ashley Hozempa
Winnipeg,MB
Summary
Driven Administrative Assistant with proven expertise in office administration and customer service, honed at Brydges Property Management. Excels in data entry and fostering professional relationships, enhancing document organization and client satisfaction. Proficient in Microsoft Excel and strong verbal communication, significantly improving operational efficiency and confidentiality management. Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Keen attention to detail and strong decision-making skills allow for effective management of multiple concurrent tasks. Maintains a self-motivated work ethic whether working independently or as part of a team. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and highly productive when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Brydges Property Management
03.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Receptionist
Brydges Property Management
10.2017 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Honour Roll - Administrative Assistant
Robertson College
Winnipeg, MB02-2021
High School Diploma -
Winnipeg Adult Education Centre
Winnipeg, MB06-2016
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Excel
- Administrative Support
- File Organization
- Microsoft Outlook
- Verbal Communication
- Document Preparation
- Scheduling appointments
Languages
English
Full Professional
Timeline
Administrative Assistant
Brydges Property Management
03.2021 - Current
Receptionist
Brydges Property Management
10.2017 - 03.2021
Honour Roll - Administrative Assistant
Robertson College
High School Diploma -
Winnipeg Adult Education Centre
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