
Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Strategic Business Services and Employee Benefits leader with 20+ years of experience building and scaling revenue-generating divisions, developing innovative service offerings, and driving growth, retention, and operational
• Design and implement complex account strategies to drive growth, retention, and client engagement
• Expand service offerings across existing clients to increase cross-sell opportunities and long-term value
• Manage vendor relationships and partnerships to ensure competitive, high-value service delivery
• Collaborate cross-functionally to align sales, service, and operational execution
• Oversee client strategy, including plan design, RFPs, and enrollment execution
Business Services Strategy & Development
Complex Sales & Account Planning
Vendor & Partnership Management
Revenue Growth & Retention Strategy
RFP Development & Market Placement
Cross-Sell & Upsell Strategy
Team Leadership & Talent Development
Operational & Process Improvement