Ashley Hilton
Calgary,AB
Summary
Fast-thinking Emergency Medical Responder, known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Medical Responder
Safety First
01.2023 - Current
- Prepared patient care reports, medical necessity forms and incident reports to document shift details and enter in database.
- Assessed patient stability, scene safety and communicated nature of injury or illness to treatment team.
- Replaced used linens, blankets and supplies to prepare for calls.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Assist in training new EMRs in company operations
- Assist consultants on site with administrative needs, odd jobs, site orientation, checking tickets
- Sign in/out contractors and employees on site, maintaining an accurate head-count at all times
- Provide emergency response plan for site
- Complete FLHA each day - updating throughout the day
- Complete pre-trip, inventory, and equipment check daily
- Attend and contribute to site safety/toolbox meetings
Office Administrator/Roll Off Truck Driver
All Bins Ltd
09.2008 - 10.2020
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Interacted with customers by phone, email, or in-person to provide information.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained contact with other drivers to schedule routes and deliveries
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
Customer Service Representative
ATB Financial
03.2012 - 01.2015
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Sold and cross-sold bank products to new and existing customers.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Education
Emergency Medical Responder
AHASTI
Calgary, AB2022
Legal Assistant
SAIT
Calgary, Ab2009
High School Diploma -
Strathcona Tweedsmuir School
Okotoks, AB2008
Skills
- Customer Relations
- Administrative Support
- Medical Terminology Knowledge
- Problem-Solving Ability
- Customer Service
- Critical Thinking
- Conflict Resolution
- Cleaning and Sanitizing
- Team Player
- Self Starter
- Positive Attitude
Volunteering
AHS - South Health Campus
NICU Patient Experience Volunteer
- Visitation and Socialization for patients & families
- Cuddle and provide support to nurses and families in the NICU
- Assist unit clerks with assembling admission packages
- Maintain confidentiality in all communications
- Remain calm under stress
Certification
- Emergency Medical Responder
- Advanced First Aid
- Basic Life Support
- Psychological First Aid
- Standard First Aid CPR/AED Level C
- Transportation of Dangerous Goods
- ITLS
- H2S Alive
- Common Safety Orientation
- WHMIS
- Professional Driver Improvement
Timeline
Emergency Medical Responder
Safety First
01.2023 - Current
Customer Service Representative
ATB Financial
03.2012 - 01.2015
Office Administrator/Roll Off Truck Driver
All Bins Ltd
09.2008 - 10.2020
Emergency Medical Responder
AHASTI
Legal Assistant
SAIT
High School Diploma -
Strathcona Tweedsmuir School
Similar Profiles
John CaseyJohn Casey
Senior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety InstituteSenior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety Institute
Ashanty AlonzoAshanty Alonzo
Confined Space Monitoring Technician at Code Red Safety & Total SafetyConfined Space Monitoring Technician at Code Red Safety & Total Safety
Kalan BentKalan Bent
TCP at Safety AWP (Safety First)TCP at Safety AWP (Safety First)
ADESOPE AJAYIADESOPE AJAYI
Athlete (Sales Associate) at Nike Market MallAthlete (Sales Associate) at Nike Market Mall
Lindsey HellwigLindsey Hellwig
Assistant Manager at Neighbour CoffeeAssistant Manager at Neighbour Coffee