Ashley Hill
Ohsweken,Canada
Summary
Detail-oriented Records Clerk with several years of experience working in records and information management. Hands-on experience creating new records, sorting and classifying content and converting documents to other formats. I am a talented Records Clerk with attention to detail, resourcefulness and strong communication abilities. Self-directed and focused on improving workflow procedures to maximize department productivity and accuracy in support of high-volume operations. I am also a very hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Records Clerk/Database Administrator
Grand River Post Secondary Education Office
Ohsweken, ON
04.2023 - Current
- be knowledgeable about all Board, Operational policies, and procedures.
- respond to enquiries of a general nature regarding the programs and services.
- maintain and monitor a database management system; including regular data integrity checks.
- maintain a system where the student files can be accurately and efficiently.
- maintain student files, including entry of accurate, current, and confidential student information/data; and digitize paper files.
- verify membership with the Six Nations membership office and record in database.
- maintain an efficient records management retention schedule that ensures organized inactive student file storage, retrieval and reactivation procedures, security and confidentiality.
- maintain the position procedure manual.
- organize the request for grade reports from specified post secondary institutions in accordance with GRPSEO deadline dates.
- organize the data reporting needs of the organization for the required data entry to the Education Information System (EIS) portal.
- maintain an accurate and efficient information tracking system for all incoming and outgoing correspondence.
- provide assistance as required in completing the online application process for educational assistance.
- on occasion assist with student cheque deposits.
- develop and implement database security measures.
- monitor database performance and troubleshoot any issues.
- organize large amounts of data and cleaning up the data to start the process for data migration into a new database.
- responsible for designing and implementing data administration policies, models, and standards.
- maintaining the efficiency of the database by providing regular checks and data updates.
- organize and prioritize responsibilities to complete tasks in a timely manner within established time frames.
Receptionist/Records Clerk
Grand River Post Secondary Education Office
Ohsweken, ON
04.2021 - 03.2023
- be knowledgeable about all Board, Operational policies, and procedures.
- respond to enquiries of a general nature regarding the programs and services.
- direct all specific enquiries to the appropriate personnel.
- maintain a system where the student files can be accurately and
efficiently. - maintain student files, including entry of accurate, current, and confidential student information.
- assist with the Online application download and data entry.
- maintain reception equipment service as needed (photo copiers/postage/telephone etc.).
- make appropriate referrals of students to other agencies that will assist the student in accomplishing his/her post secondary education objectives.
- accepting money on behalf of the Grand River Post Secondary Education Office from institutions, students, community donations and preparing and journalizing receipts.
- maintain incoming and outgoing mail/fax log file.
- maintain incoming contact logs for client visits.
- Assist with organizing the request for grade reports from specified post secondary institutions.
Executive Assistant
MTS Native Services
Ohsweken, ON
09.2020 - 03.2021
- packaging and arranging for shipping to various locations.
- conducting research on rates of design, marketing prices of printing.
- collecting data and updating the MTS price book.
- creating sell sheets for various products.
- filing client jobs, financial, and personal records.
- answering telephone messages.
- welcoming clients, explaining PPE protocols.
- ordering office supplies.
Cashier/ Product Seller
Pattycakes Kettle Corn
Ohs, ON
10.2011 - 12.2020
- helped customers find specific products, answering questions and offering advice.
- worked closely with front-end staff to assist customers.
- helped with organizing and making sure supplies are up to date.
- manage all systems for sellers, buyers, lead generation, database management and back-office support.
- first point of contact in handling customer inquiries or complaints and resolving them.
Exhibition Assistant
Six Nations Agricultural Society
Ohsweken, ON
09.2017 - 09.2018
- worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
- coordinated with employees to arrange tables, chairs and other equipment needed for functions.
- allocated money for the winning exhibitors.
Prep Cook
Burger Barn
Ohsweken, ON
04.2014 - 08.2018
- maintained clean and orderly appearance throughout kitchen and dining area.
- prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- professional manner and appearance.
- good listener and able to work independently.
- stocked kitchen with necessary supplies, including food items and utensils.
- monitored inventory levels of all kitchen items and placed orders when needed.
- assisted in serving meals to customers as needed.
Education
Diploma - Office Administration - Executive
Mohawk College of Applied Arts And Technology
Hamilton, ON04-2020
Certificate - Records And Information Management
Mohawk College of Applied Arts And Technology
Hamilton, ONHigh School Diploma -
McKinnon Park Secondary School
Caledonia, ON06-2016
Diploma - Tourism
Mohawk College of Applied Arts And Technology
Hamilton, ONDiploma - Interior Design
Fanshawe College of Applied Arts And Technology
London, ONSkills
- organized
- attention to detail
- resourceful
- good communication and interpersonal skills
- knowledgeable with computers
- self-motivation
- customer service skills
- good decision-making skills
- clerical skills
- data entry
Computer Skills
- microsoft office: word, powerpoint, excel, publisher, project, outlook, visio, access and sharepoint.
- canva.
- quick books.
- sage 50.
Certification
- Canadian Red Cross First Aid & CRP/AED Certified - May 2023
References
followed on the next page.
Timeline
Records Clerk/Database Administrator
Grand River Post Secondary Education Office
04.2023 - Current
Receptionist/Records Clerk
Grand River Post Secondary Education Office
04.2021 - 03.2023
Executive Assistant
MTS Native Services
09.2020 - 03.2021
Exhibition Assistant
Six Nations Agricultural Society
09.2017 - 09.2018
Prep Cook
Burger Barn
04.2014 - 08.2018
Cashier/ Product Seller
Pattycakes Kettle Corn
10.2011 - 12.2020
Diploma - Office Administration - Executive
Mohawk College of Applied Arts And Technology
Certificate - Records And Information Management
Mohawk College of Applied Arts And Technology
High School Diploma -
McKinnon Park Secondary School
Diploma - Tourism
Mohawk College of Applied Arts And Technology
Diploma - Interior Design
Fanshawe College of Applied Arts And Technology
- Canadian Red Cross First Aid & CRP/AED Certified - May 2023
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