Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Hickson

Whitby,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Account Manager

Aartech Canada Inc
Oshawa, ON
09.2021 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Improved customer retention rates through personalized email marketing strategies.

Bar Manager

Kings Castle Bar & Grill
Ajax, ON
03.2018 - 08.2021
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the restaurant, ensuring a clean and safe environment for patrons at all times.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Route Manager

Molly Maid
Ottawa, ON
02.2015 - 03.2016
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.

Education

Bachelor of Early Childhood Education - ECE

St Lawrence College
Kingston
07.2018

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Administrative Oversight
  • Client Relations
  • Account development
  • Documentation And Reporting
  • Employee Mentoring
  • Sales expertise
  • Order Processing

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Account Manager

Aartech Canada Inc
09.2021 - Current

Bar Manager

Kings Castle Bar & Grill
03.2018 - 08.2021

Route Manager

Molly Maid
02.2015 - 03.2016

Bachelor of Early Childhood Education - ECE

St Lawrence College
Ashley Hickson