Ashley Guzman
Chino
Summary
Adept at multitasking and exceptional customer service, I excelled at Applebee's Grill + Bar by efficiently managing multiple tables and ensuring guest satisfaction. My expertise in POS systems and strong work ethic facilitated seamless service transitions and resolved customer concerns swiftly, fostering loyal customer relationships and enhancing team collaboration.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
Applebee's Grill + Bar
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Eleanor Roosevelt
Eastville06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Team collaboration
Timeline
Server
Applebee's Grill + Bar
11.2022 - Current
Chaffey College
High School Diploma -
Eleanor Roosevelt
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