Ashley Goodman
Calgary,Alberta
Summary
Organized Office Administrator with background in managing business operations and streamlining processes. Strengths include multitasking, problem-solving, and maintaining efficiency in fast-paced environments. Previous roles demonstrate strong leadership skills, the ability to improve workflows, and a commitment to promoting team cooperation.
Overview
14
14
years of professional experience
Work History
Office Administrator
Wow Lighting and Controls Inc.
Calgary, AB
04.2019 - Current
- Lead and facilitate department meetings, social committees, and monthly team meetings, fostering a collaborative and engaging work environment.
- Developed strong relationships with clients through excellent customer service skills.
- Implement and manage administrative processes to streamline operations and enhance team productivity.
- Coordinate internal and external communications to ensure effective information flow and team alignment.
Project Quotation Specialist
Wow Lighting and Controls Inc.
Calgary, AB
07.2021 - 09.2022
- Prepared accurate quotations based on customer requirements and company policies.
- Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
- Maintained records of all issued quotes for future reference.
- Worked closely with clients and internal teams to address needs and provide timely solutions, demonstrating strong project management skills.
Executive Assistant/Event Coordinator
CMI Speaker Management
Calgary, AB
03.2017 - 10.2018
- Coordinated high-profile events, including arranging travel, preparing itineraries, and managing on-site logistics.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Took detailed notes in meetings and disseminated information afterward.
Dispatcher & Administrative Assistant
Custom Auto Carriers Ltd.
01.2015 - 01.2017
- Handled dispatch operations and administrative tasks, including scheduling and managing communications with drivers and clients
- Maintained meticulous records of customer interactions, service requests, and resolutions, fostering an organized and streamlined approach to administrative tasks.
Inside Sales Support Specialist
Welco Expediting Ltd.
01.2013 - 01.2015
- Provided comprehensive support to the sales team, including managing orders, preparing reports, and addressing customer inquiries
- Contributed to the development of client relationships and sales strategies through effective communication and problem-solving.
Inside Sales Representative
Tenaquip Ltd.
01.2011 - 01.2013
- Managed sales inquiries, processed orders, and maintained customer accounts
- Developed a deep understanding of client needs and provided tailored solutions, contributing to increased sales and customer satisfaction.
Education
200HR Yoga Teacher Training -
Alberta Yoga College
01.2023
Marketing/Management, General -
University of Calgary
01.2016
Business Writing for Results, Communicating Effectively, Dale Carnegie Training & Sales Advantage, Organizational Effectiveness -
LinkedIn Learning
Skills
- Communication
- Project Management
- Sales Support
- Team Leadership
- Business Administration
- Customer Service
Volunteer Experience
- Making Changes Association - Dress for Success, Stylist, 2023
- Healing Hearts Bereavement Support Group, Trauma certified Jr. facilitator, Content Creation, 2020 - 2021
- Girl Guides of Canada, Unit Guider, 2018 - 2020
Timeline
Project Quotation Specialist
Wow Lighting and Controls Inc.
07.2021 - 09.2022
Office Administrator
Wow Lighting and Controls Inc.
04.2019 - Current
Executive Assistant/Event Coordinator
CMI Speaker Management
03.2017 - 10.2018
Dispatcher & Administrative Assistant
Custom Auto Carriers Ltd.
01.2015 - 01.2017
Inside Sales Support Specialist
Welco Expediting Ltd.
01.2013 - 01.2015
Inside Sales Representative
Tenaquip Ltd.
01.2011 - 01.2013
200HR Yoga Teacher Training -
Alberta Yoga College
Marketing/Management, General -
University of Calgary
Business Writing for Results, Communicating Effectively, Dale Carnegie Training & Sales Advantage, Organizational Effectiveness -
LinkedIn Learning
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