Ashley Gonzalez
Napa
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, Proven ability to enhance guest experiences while ensuring compliance with safety standards.
Overview
17
17
years of professional experience
Work History
IHSS Care Provider
IHSS Adult Services Program
02.2022 - Current
- Assisted clients with personal care tasks, enhancing daily living activities and promoting independence.
- Developed individualized care plans based on client needs, ensuring tailored support and effective service delivery.
- Coordinated medication management for clients, maintaining adherence to prescribed schedules and improving health outcomes.
- Monitored client conditions, reporting changes to healthcare professionals to facilitate timely interventions.
Food Technician
Napa State Hospital
04.2021 - 02.2023
- Maintained a safe and orderly work environment by consistently upholding company safety policies and procedures
Bartender
Cordeiro’s Steakhouse
06.2014 - 11.2021
- Prepared and served a diverse range of cocktails and beverages efficiently.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Engaged with customers to provide exceptional service and foster repeat business.
Dining Room Supervisor
The Springs of Napa
06.2008 - 07.2014
- Coordinated dining room setup and breakdown, optimizing workflow efficiency during peak hours.
- Supervised dining room operations to ensure exceptional guest experiences and service quality.
- Trained and mentored staff on service standards, enhancing team performance and customer satisfaction.
Education
Medical Assistant
Carington College California
Pleasant Hill, CA06.2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Hospitality service expertise
- Safe food handling
Timeline
IHSS Care Provider
IHSS Adult Services Program
02.2022 - Current
Food Technician
Napa State Hospital
04.2021 - 02.2023
Bartender
Cordeiro’s Steakhouse
06.2014 - 11.2021
Dining Room Supervisor
The Springs of Napa
06.2008 - 07.2014
Medical Assistant
Carington College California
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