ASHLEY GONZALES
Fresno
Summary
Seeking a position with a company where I can leverage my skills, experience, and dedication to contribute to long-term success while upholding the highest professional standards.
Overview
22
22
years of professional experience
Work History
Store Loss Prevention Investigator
Sephora
06.2024 - Current
- Collaborated with store leadership team to maintain LP awareness by conducting trainings and attending leadership meetings
- Conducted surveillance externally and internally to identify theft and policy violations.
- Developed and maintained relationships with law enforcement agencies to help identify and combat ORC groups (Fresno Co. & others statewide)
- Partnerships with other SLPI's in different districts to help identify ORC groups traveling throughout the state
- Testify in court on behalf of the company
- Provided support and work in multiple store locations within the district
- Investigate cash variances identified through exception based reporting system
- Identify fraudulent giftcard/ credit card transactions
Receiving Associate
Burlington
01.2019 - 06.2024
- Received incoming shipment, while minimizing discrepancies compared contents through Manifest
- Collaboration with team to achieve department goals, improving (CPH) through efficiency in the workspace
- Demonstrating reliability and responsibility of opening and closing
- Reconcile safe and tills before opening and closing
Asset Protection Supervisor
Burlington
01.2013 - 01.2018
- Conducted investigations of internal thefts utilizing CCTV along with exceptional based reporting systems
- Compliance with Hazmat standards, along with company's safety standards
- Reviewed and investigated cash shortages and overages
- Attending quarterly meetings with fellow Asset Protection team members from various retailers, focusing on various ORC groups
- Provided support during shortage audits, ensuring compliance with company policies and meeting expectations from Shrink Action Plans
Loss Prevention
Macys
01.2003 - 01.2011
- Internal Investigator, along with assisting in the interview process which was conducted by DLPM
- Reviewed cash shortages/ overages
- Assisted with preparation and helped execute inventory
Education
Bachelor of Science - Criminology
California State University, Fresno
Fresno, CA01.2011
Skills
- Conflict resolution
- Team leadership
- Attention to detail
- Organized retail crime prevention
- Internal investigations
- Team collaboration
- Analytical skills
- Fraud detection
Accomplishments
ROC Position:
- Selected as 1 of 16 investigators throughout company
- Worked remote having access to Brivo and Wave Camera systems
- Conducted overnight surveillance, overseeing multiple stores each night
Timeline
Store Loss Prevention Investigator
Sephora
06.2024 - Current
Receiving Associate
Burlington
01.2019 - 06.2024
Asset Protection Supervisor
Burlington
01.2013 - 01.2018
Loss Prevention
Macys
01.2003 - 01.2011
Bachelor of Science - Criminology
California State University, Fresno
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