Ashley Friesen
Whitby,ON
Summary
Experienced with managing office operations, ensuring smooth daily activities, and enhancing administrative systems. Utilizes effective communication and project management skills to support team goals. Strong understanding of office technologies, fostering productive and collaborative environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Office Administrator
Mersey Heating and Air Conditioning
04.2023 - 12.2023
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Facilitated efficient meetings by preparing agendas beforehand; ensured action items were assigned/documented properly afterward.
- Oversaw accounts payable/receivable processes, guaranteeing timely payments while maintaining accurate financial records.
- Ensured smooth daily operations by managing inventory levels of office supplies and equipment maintenance contracts.
- Reconciled account files and produced monthly reports.
Office Manager
Dealership
01.2020 - 01.2023
- Booking of vehicles
- General office administration
- Data entry
- Licensing
- Filing
- Sure fire trained
- Updating garage registry
- Scheduling
- Customer service
- Service and sales scheduling
- Collected payments
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Administrative Assistant
MacEacherns Deep Steam
07.2017 - 04.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Promotional Representative
Self-Employed
01.2016 - 06.2017
- Worked for various Promotion companies
- Self Marketing, Hostessing and Organizing Events throughout the GTA
Administrative Assistant/Receptionist
LendCare Capital
05.2015 - 11.2015
- Administrative Assistant to ALL Departments
- Assistant to CEO
- Processing incoming Approved Applications
- Data Entry
- Answering phones - Dealing with courier companies
Receptionist/Administrative Assistant
Drayton Valley Ford
11.2014 - 01.2015
- Booked in NEW, USED, LEASED, AUCTIONED AND FLEET VEHICLES
- Managed all Filing
- Fluent with Dealer Software/System
- Operated multi-line phone system
Inbound/Outbound Customer Sales Representative
Alliance iCommunications
10.2013 - 12.2013
- American Express Campaign (Time Limited)
Legal Receptionist
Law Chambers
05.2013 - 08.2013
Legal Receptionist
Law Chambers
05.2012 - 08.2012
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Contributed to a positive work environment by collaborating with team members on various administrative tasks and projects.
- Successfully juggled competing priorities and deadlines, ensuring that all tasks were completed accurately within the required timeframe.
Night manager
Flamingo Bay Tanning Salon
09.2011 - 06.2012
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
Key Holder
Shoppers Drug Mart
12.2010 - 09.2011
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Receptionist
Gerry Hyman, Q.C., Barrister and Solicitor
01.2010 - 01.2011
- Answering telephones, Filing Condominium Law & Administrator and Ontario Statute Citator
- Photocopying, Fax and Scanning Documents, Banking
- Attending to Correspondence, Legal Documents and Schedules
Education
1 Year Law Clerk -
Fanshawe College
01.2014
Secondary School -
All Saints Catholic Secondary School
01.2012
Skills
- Microsoft Excel
- Outlook
- Microsoft Word
- MS Office
- Accounts Payable
- Data Entry
- Scheduling
- Typing
- Office Management
- QuickBooks
- Accounts Receivable
- Bookkeeping
- Scheduling and calendar management
Certification
- CPR CERTIFIED
- CPR/FIRST AID CERTIFIED
Languages
English
Full Professional
Timeline
Senior Office Administrator
Mersey Heating and Air Conditioning
04.2023 - 12.2023
Office Manager
Dealership
01.2020 - 01.2023
Administrative Assistant
MacEacherns Deep Steam
07.2017 - 04.2018
Promotional Representative
Self-Employed
01.2016 - 06.2017
Administrative Assistant/Receptionist
LendCare Capital
05.2015 - 11.2015
Receptionist/Administrative Assistant
Drayton Valley Ford
11.2014 - 01.2015
Inbound/Outbound Customer Sales Representative
Alliance iCommunications
10.2013 - 12.2013
Legal Receptionist
Law Chambers
05.2013 - 08.2013
Legal Receptionist
Law Chambers
05.2012 - 08.2012
Night manager
Flamingo Bay Tanning Salon
09.2011 - 06.2012
Key Holder
Shoppers Drug Mart
12.2010 - 09.2011
Receptionist
Gerry Hyman, Q.C., Barrister and Solicitor
01.2010 - 01.2011
Secondary School -
All Saints Catholic Secondary School
1 Year Law Clerk -
Fanshawe College
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