Ashley Foster
Sentinel Security Solutions
Grover Beach
15
years of professional experience
Customer service-oriented individual eager to learn new things and adapt. Strong organizational skills and experience in project management, problem-solving, and teamwork. Professional excelling in customer relationships, optimizing account management, and streamlining processes for better cash flow. Committed to improvement and timely client communication.
Work History
Admin Specialist
6 Years 6 Months- Oversaw accounts receivable processes to optimize cash flow management. Managed relationships with clients to ensure timely payment and address inquiries. Directed efforts to streamline invoicing procedures for increased efficiency.
- Executed retrieval of checks and packages from post office box.
- Handled incoming calls for billing inquiries and sales support. Assisted customers with billing questions and product purchases. Managed phone communications for service and sales requests.
- Developed a streamlined collections process to enhance recovery of overdue accounts at 30, 60, and 90-day intervals.
- Managed all aspects of social media post creation and scheduling.
- Orchestrated social events and holiday celebrations to enhance team morale and engagement.
Office Assistant
4 Years 7 Months- Oversaw daily office operations to maintain efficiency. Managed collection of payments from sales department safe.
- Coordinated scheduling and appointments for management and service schedules for service advisors.
- Ensured complete stocking of amenities to enhance guest experience.
- Orchestrated vehicle washing schedules and ensured prompt availability for customer pickup.
- Assisted customers in obtaining parts and changing key fob batteries to enhance service efficiency.
- Executed scanning of service documents into dedicated software to enhance document accessibility.
Tanning Salon Owner
3 Years 6 Months- Developed marketing strategies to promote services and increase client retention.
- Managed daily operations, ensuring efficient salon workflow and customer satisfaction.
- Hiring and overseeing staff training, enhancing team performance and service quality.
- Implemented inventory management systems for effective supply chain control and cost reduction.
- Executed comprehensive janitorial duties to ensure cleanliness and hygiene standards.
- Provided clients with airbrush spray tanning. Supported clients by addressing inquiries regarding spray tanning processes.
- Oversaw timely replacement of tanning bulbs to enhance user experience. Managed maintenance of fixed beds, ensuring consistent operational effectiveness.
- Coordinated fund management activities and facilitated preparation for timely bank deposits.
Education
High School Diploma
Skills
Documentation management
Customer relations
Quality assurance
Document management
Expert problem solving
Analytical thinking
Technically Adept
Task prioritization
Self-motivation
Multitasking
Advanced communication
Coaching and mentoring
Timeline
Admin Specialist
Sentinel Security Solutions
02.2020 - CurrentRead More
Office Assistant
Coast Nissan
07.2015 - 02.2020Read More
Tanning Salon Owner
Sun Catchers Tanning Salon
01.2012 - 07.2015Read More
Arroyo Grande High School
High School Diploma
Read More