Ashley Fleming
St. Catharine's,Canada
Summary
Professional hospitality expert with 10+ years experience, proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
White Oaks
10.2022 - Current
- Greet arriving guests and escort each to assigned tables, take drink orders and answer questions about events.
- Arrange place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Bartender
Niagara-On-The-Lake Golf Club
06.2020 - 10.2021
- Provided exceptional service to high volume of daily customers.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Server
Chucks Roadhouse
03.2017 - 03.2020
- Monitored dining room for customer needs, upholding high standards for service and experiences.
- Handled special customer requests such as separate checks and menu substitutions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Family And Community Services
Sheridan College
04.2015
Skills
- Customer service
- Time management skills
- Professional Attitude
- Problem-solving abilities
- Service prioritization
- Sales expertise
- Strong teamwork
Languages
English
Full Professional
Certification
SMART SERVE CERTIFIED
REIKI MASTER CERTIFICATE
LIFE COACH CERTIFICATE
Timeline
Server
White Oaks
10.2022 - Current
Bartender
Niagara-On-The-Lake Golf Club
06.2020 - 10.2021
Server
Chucks Roadhouse
03.2017 - 03.2020
Family And Community Services
Sheridan College
SMART SERVE CERTIFIED
REIKI MASTER CERTIFICATE
LIFE COACH CERTIFICATE
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